Chat · refreshed Jun 12, 2026
Formilla Live Chat + Chatbot for Shopify
by Formilla.com · Live chat with real-time visitor monitoring and A.I. Chatbots! Increase sales and improve support.
20 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
20 reviews
Pricing
From $17/mo
freemium
Built for Shopify
No
Years live
12
launched Jun 3, 2014
Last updated
Jun 7, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Formilla Live Chat + Chatbot sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#90
of 767 active apps
Review count percentile
88th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
12
since 2014
Listing change cadence
What Formilla Live Chat + Chatbot has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 8
2026-06-04 → 2026-06-07
Shopify Lastmod · Jun 5
2026-06-03 → 2026-06-04
Shopify Lastmod · Jun 4
2026-06-01 → 2026-06-03
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 42
- Neutral0% · 0
- Negative0% · 0
“I did no research on live chat apps and just picked one that showed up in Google. I was blown away. It just works, right out of the box. So simple, and effective. Customers love it. However, don't tell your friends you have it on your site, they will troll you.”
Top themes
Plans
Formilla Live Chat + Chatbot pricing tiers.
Free
Free
- 1 Chat Agent
- Unlimited Chats
- Mobile apps for iPhone/Android
- Custom Branding + Language
- Canned Messages*
- Banned Visitors*
- Marketing Popups*
Premium
$17.49/month
- Everything in Free and:
- Automatic Chat Popups
- 3rd Party Integrations
- A.I. Chatbots*
- Custom Schedule
- Chat Departments
- Marketing Popups*
Professional
$49.99/month
- Everything in Premium and:
- 2 Chat Agents
- Real-time Visitor Monitoring
- File Sharing
- A.I. Chatbots*
- Remove Branding
- Marketing Popups*
Growth
$74.99/month
- Everything in Professional and:
- Marketing Popups
- Automated Email Messages
- A.I. Chatbots*
- Remove Branding
- Team Training
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Formilla Live Chat + Chatbot.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Formilla Live Chat + Chatbot on the Shopify App Store ↗