OngoingAI

Formilla Live Chat + Chatbot usage & market intelligence

Shopify rating

5.0 ★

21 reviews

Pricing
Free plan available
FreeFree
  • • 1 Chat Agent
  • • Unlimited Chats
  • • Mobile apps for iPhone/Android
  • • Custom Branding + Language
  • • Canned Messages*
Premium$17.49/month

15-day free trial · or $167.90/year and save 20%

  • • Everything in Free and:
  • • Automatic Chat Popups
  • • 3rd Party Integrations
  • • A.I. Chatbots*
  • • Custom Schedule
Professional$49.99/month

15-day free trial · or $479.90/year and save 20%

  • • Everything in Premium and:
  • • 2 Chat Agents
  • • Real-time Visitor Monitoring
  • • File Sharing
  • • A.I. Chatbots*
Enterprise$299.99/month

or $3,599/year and save 0%

  • • Everything in Professional and:
  • • Full Team Access
  • • A.I. Chatbots*
  • • AI Setup & Training
  • • AI Insights & Reporting
What does Formilla Live Chat + Chatbot do?

Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat...

  • See visitors on your site in real-time and request to chat right from our app.
  • Enable an A.I. Chatbot powered by ChatGPT for 24/7 support.
  • Live chat with your customers from anywhere in the world with our mobile apps.
  • Marketing popups to promote your products in engaging ways to boost conversions.

Features

ChatAI chatbotsLive chatPush notificationsBehavior trackingCustomer insightsDiscountsFAQsQuick repliesUpsellColor and fontChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
21+7 · 26d~0.3/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#70 of 852
Review percentile
92th
Rating percentile
100th
On the App Store
12.3 yrs
Works with
Integrations listed for Formilla Live Chat + Chatbot
AndroidGoogle AnalyticsInfusionSoftiPhoneWordPressZapier
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Frequently asked questions

Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat... It's a chat tool for ecommerce stores.