OngoingAI

Fetchply AI Chatbot Live Chat usage & market intelligence

Shopify rating

5.0 ★

3 reviews

Pricing
Free plan available
Free to installFree
  • • 200 AI Replies/month
  • • Up to 400 products or 10 MB data
  • • Website chat widget
  • • WhatsApp & Instagram
  • • Lead capture
Starter$18/month

7-day free trial · or $194/year and save 10%

  • • 5500 AI Replies/month
  • • Up to 2,000 products or 50 MB data
  • • Website, WhatsApp & Instagram
  • • Standard AI model
  • • AI shopping assistant
Pro$49/month

or $529/year and save 10%

  • • Everything in Starter
  • • 15,000 AI Replies/month
  • • Up to 5,000 products or 150 MB data
  • • MCP Server
  • • AI replies on social channels
Business$99/month

or $1,069/year and save 10%

  • • Everything in Pro
  • • 28,000 AI Replies/month
  • • Up to 15,000 products or 500 MB data
  • • All channels & integrations
  • • Pro AI model for higher accuracy
What does Fetchply AI Chatbot Live Chat do?

Add an AI Support Agent trained on your products, policies, and help content. Answer customer questions, capture leads, and review conversations in one inbox.

  • AI agent trained on your products, pages, and policies answers shoppers 24/7
  • Recommends products in chat and answers order questions to help close sales
  • Shared inbox for widget, WhatsApp, Instagram, and email with human takeover
  • Guided flows: build visual step-by-step journeys for orders, returns, and FAQs
  • Analytics show top questions, unanswered gaps, and product interest

Features

ChatAI chatbotsLive chatAgent analyticsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesSend transcriptColor and fontWelcome messagesChat buttonsChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
3+2 · 26d~0.1/day· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#191 of 852
Review percentile
78th
Rating percentile
100th
On the App Store
0.2 yrs
Works with
Integrations listed for Fetchply AI Chatbot Live Chat
Shopify AdminEmailInstagrammessengerSlackWhatsAppWooCommerce
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Frequently asked questions

Add an AI Support Agent trained on your products, policies, and help content. Answer customer questions, capture leads, and review conversations in one inbox. It's a chat tool for ecommerce stores.