Farnsla ‑ AI Chatbot Support

Farnsla, officially listed on the Shopify App Store as Farnsla ‑ AI Chatbot Support, is a Shopify app in the Chat category. Farnsla adds an AI chat widget to your Shopify store so customers get instant help while shopping. It can answer FAQs using your policies, recommend products, and securely help customers check order status. When human follow-up is needed, it collects the customer’s email and saves the chat history so your team has full context. Reduce repetitive support questions and manage conversations from one simple dashboard. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.

Farnsla offers a free plan and a single paid plan at $60/month. The free plan includes Define tone, policies, FAQs, brand info, Smart, accurate product recommendations, Secure order status lookup, instantly, and Capture email for human follow-up. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.

Yes — Farnsla offers a free plan alongside paid options. The free plan includes Define tone, policies, FAQs, brand info, Smart, accurate product recommendations, and Secure order status lookup, instantly. Paid plans start at $60/month for advanced features.

Farnsla launched on February 19, 2026. In that time it has gathered 1 merchant reviews.

Farnsla does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Farnsla with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.