Exei

Shopify chat app by Exei·Turn shoppers into superfans with AI agents that sell, support and engage - 24/7

Snapshot

5.00(1 reviews)#336of 820 inChat

Ongoing.AI tracks Exei daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

From $50/mo

paid

Built for Shopify

No

Years live

0

launched Nov 5, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Exei sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#336

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Exei has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-27 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-27 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “We are really happy with the Exei shopping assistant working on our store. The setup was very smooth and our customers are loving the interactive shopping experience.”
    Bon Homey · 5★ · 2025-11-07

    Plans

    Exei pricing tiers.

    Starter

    $50/month

    • Up to 2500 conversations per month
    • 1 AI Agent
    • Up to 5M characters(links, docs & text)
    • Conversation History
    • Conversation Insights
    • Chat Agent (Website SDK)
    • WordPress Plugin (Chat Agent)
    • Brand Customization

    Standard

    $200/month

    • Up to 12000 conversations per month.
    • 2 AI Agent
    • Up to 10M characters(links, docs & text)
    • Upto 3 AI Actions
    • Lead Database & Insights
    • WhatsApp (Chat)

    Professional

    $500/month

    • 30K chats/month + 500 min voice
    • 4 AI Agent
    • Up to 20M characters(links, docs & text)
    • Upto 7 AI Actions
    • Automate Scheduling
    • Service Ticketing
    • Custom AI Actions (BYOA: Bring Your API)
    • Lead Database & Insights

    Capabilities

    What Exei can do.

    The 30 capabilities Exei lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    10
    • AI chatbots
    • Live chat
    • Voice support
    • Social media
    • File upload
    • Multi-language
    • Real-time translation
    • Push notifications
    • Agent analytics
    • Customer insights

    Automated responses

    13
    • Cart recovery
    • COD verification
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Review requests
    • Shipping alerts
    • Order updates
    • Cross-sell
    • Upsell
    • Send transcript

    Customization

    7
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat assignment
    • Chat flows
    • Agent avatar

    FAQ

    Exei — frequently asked questions.

    What is Exei on Shopify?
    Exei, officially listed on the Shopify App Store as Exei : AI Agent for Shopping, is a Shopify app in the Chat category. Exei is your intelligent AI shopping assistant built for Shopify. It engages visitors in real-time with natural, human-like conversations, turning browsers into buyers. It recommends products, summarizes reviews, shows images and prices, and links directly to your store. Exei operates 24/7 to help customers find what they need quickly. It adapts to your catalog, speaks your customers’ language, and delivers a seamless, personalized shopping experience that drives sales. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does Exei cost?
    Exei has 3 paid plans on the Shopify App Store, starting at $50/month and going up to $500/month.
    Is Exei free?
    No, Exei is a paid Shopify app. Plans start at $50/month on the Shopify App Store.
    When was Exei launched?
    Exei launched on November 5, 2025. In that time it has gathered 1 merchant reviews.
    Is Exei Built for Shopify?
    Exei does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Exei alternatives?
    Merchants commonly compare Exei with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Exei.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Exei — free Start free

    Prefer the source? View Exei on the Shopify App Store ↗