Endear AI‑Powered Clienteling

Shopify sms marketing app by Endear·The AI-powered clienteling software turning customer relationships into revenue for retail brands

Snapshot

4.70(16 reviews)#36of 146 inSMS marketing

Ongoing.AI tracks Endear AI‑Powered Clienteling daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesSMS marketing

Rating

4.70

16 reviews

Pricing

From $350/mo

free_trial

Built for Shopify

No

Years live

7

launched Mar 19, 2019

Last updated

Jun 28, 2026

Shopify listing

Category rank over time

Where Endear AI‑Powered Clienteling sits day-by-day in SMS marketing.

Position across the SMS marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full SMS marketing leaderboard →

#19#24#29#33#38May 28May 31Jun 4Jun 8Jun 12Endear AI‑Powered Clienteling · #36AfterShip Email Marketing,SMS · #35Laylo · #37
Best position observed: #20. Endear AI‑Powered Clienteling slipped 14 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Endear AI‑Powered Clienteling sits in the App Store.

Rank and percentile inside the SMS marketing category — the competitive shape of the niche around this app.

Rank in SMS marketing

#36

of 146 active apps

Review count percentile

74th

vs category siblings

Rating percentile

63th

vs category siblings

Years on App Store

7

since 2019

Listing change cadence

What Endear AI‑Powered Clienteling has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+18shopify_lastmod: 2026-06-07 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28Jun 10, 26Jun 20, 26Jul 1, 26

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

Shopify Lastmod · Jun 27

2026-06-24 → 2026-06-26

Shopify Lastmod · Jun 25

2026-06-22 → 2026-06-24

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(16 reviews)
  • 87%positive20
  • 0%neutral0
  • 13%negative3

Popular mentions

  • ease of use
  • customer support
  • features
  • personalization

Top themes

  1. ease of use1
  2. customer support1
  3. features1
  4. personalization1

What merchants praise

Amazing app and CRM for your retail store. So many features and use cases make this app a must-have for any Shopify store. As we have integrated it more over the past month we have seen a major increase in sales and repeat customers. Their support is also spot on.
BuddyLove Clothing Label · 5

What merchants complain about

Wow, as an FYI, there are multiple limits on your products like "Length of Title" must be 50 characters or less. That alone ruled out using 80% of my inventory! Also the introductory $60/mo plan is virtually useless, the $144 isn't much better. Oh and I forgot to mention that there are NO changes, modifications, etc unless you go to the Pro Plan. Good luck, had to pass on what seemed to be a decent app.
Brent Wallace · 2 · 2023-04-10

Plans

Endear AI‑Powered Clienteling pricing tiers.

Pro Plan

$350/month

  • 1,000,000 Customer Records
  • 4,000 emails per month
  • 3,000 SMS messages per month
  • Per Store Location
  • Appointments Pro Included (3 calendars)
  • Sales Chat Pro

Capabilities

What Endear AI‑Powered Clienteling can do.

The 19 capabilities Endear AI‑Powered Clienteling lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Managing campaigns

14
  • Bulk messaging
  • Compliance
  • Custom sender ID
  • Translation
  • Personalized messages
  • Scheduled messages
  • Templates
  • Two-way messaging
  • Conversion metrics
  • Real-time analytics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

5
  • Birthday messages
  • Order confirmations
  • Product recommendations
  • Welcome messages
  • Win-back campaigns

FAQ

Endear AI‑Powered Clienteling — frequently asked questions.

What is Endear AI‑Powered Clienteling on Shopify?
Endear AI‑Powered Clienteling is a Shopify app in the SMS marketing category. Turn customer signals into revenue, automatically. Trusted by 2,000+ stores and $1B+ in attributed sales, Endear is the CRM built for omnichannel brands — designed around how store teams work and how customers shop. Our newest AI feature, Opportunity Engine, turns customer data into a prioritized outreach queue for every associate. No guessing, no manual list-building. Just the right customer, at the right moment, with the right message. It averages 4.70 out of 5 across 16 merchant reviews on the Shopify App Store.
How much does Endear AI‑Powered Clienteling cost?
Endear AI‑Powered Clienteling has a single paid plan at $350/month on the Shopify App Store.
Is Endear AI‑Powered Clienteling free?
No, Endear AI‑Powered Clienteling is a paid Shopify app. Plans start at $350/month on the Shopify App Store.
When was Endear AI‑Powered Clienteling launched?
Endear AI‑Powered Clienteling launched on March 19, 2019 — over 7 years on the Shopify App Store. In that time it has gathered 16 merchant reviews.
Is Endear AI‑Powered Clienteling Built for Shopify?
Endear AI‑Powered Clienteling does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Endear AI‑Powered Clienteling alternatives?
Merchants commonly compare Endear AI‑Powered Clienteling with Privy, Shopify Messaging, Klaviyo, and AfterShip Email Marketing,SMS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Endear AI‑Powered Clienteling.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Endear AI‑Powered Clienteling on the Shopify App Store ↗