Emotive

Shopify sms marketing app by Bloom Digital By Privy·Conversational SMS Marketing is a high ROI channel for Ecommerce stores. Try it today.

Snapshot

3.60(94 reviews)#19of 146 inSMS marketing

Ongoing.AI tracks Emotive daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesSMS marketing

Rating

3.60

94 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

4

launched May 27, 2022

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#94#94#94#93#935.003.752.501.250.00May 28May 29May 31Jun 2Jun 4Total reviewsRating (0–5)
Emotive added 0 reviews over the last 28 days.

Category rank over time

Where Emotive sits day-by-day in SMS marketing.

Position across the SMS marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full SMS marketing leaderboard →

#70#71#72#73#74May 28May 29May 31Jun 1Jun 3Emotive · #73
Best position observed: #71. Emotive slipped 2 positions over the window.

Keyword rank over time

Where Emotive shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Emotive ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #62 on "email marketing".

#61#67#72#78#83May 29Jun 6Jun 15Jun 23Jul 2email marketing
1 term, 35 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • email marketing

    #62

    best #62

    +11 positions

Catalog position

Where Emotive sits in the App Store.

Rank and percentile inside the SMS marketing category — the competitive shape of the niche around this app.

Rank in SMS marketing

#19

of 146 active apps

Review count percentile

88th

vs category siblings

Rating percentile

50th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What Emotive has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-05 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

Shopify Lastmod · Jun 27

2026-06-25 → 2026-06-26

PricingIdentity & listingCadence

Reviews

What merchants are saying

3.60(94 reviews)
  • 85%positive88
  • 0%neutral0
  • 15%negative15

Popular mentions

  • customer support
  • pricing
  • billing issues
  • cancellation problems
  • billing
  • onboarding
  • hidden fees
  • trust and ethics

Top themes

  1. customer support3
  2. pricing2
  3. billing issues1
  4. cancellation problems1
  5. billing1
  6. onboarding1
  7. hidden fees1
  8. trust and ethics1

What merchants praise

“We started using Emotive to communicate directly to our customers, exactly where they are (on their phones). The price is higher than others, however great service & support and a very helpful onboarding process. Additionally their creative team assists in coming up with copy, when we're stuck or slow. Great value!”
Four All Ice Cream · 5★

What merchants complain about

“The app itself works OK but the pricing structure is very complicated. Plus READ THE CONTRACT CAREFULLY. Parts are misleading and you are committing for a year plus automatic yearly renewals whether you want to or not. It ended up a massive financial mistake as the fees did not justify the ROI. I will never use them again.”
ROCKING MERCH · 1★ · 2026-06-03

Plans

Emotive pricing tiers.

Free

Free to install

    Capabilities

    What Emotive can do.

    The 21 capabilities Emotive lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Managing campaigns

    12
    • A/B testing
    • Bulk messaging
    • Compliance
    • Personalized messages
    • Scheduled messages
    • Templates
    • Two-way messaging
    • Conversion metrics
    • ROI tracking
    • Segmentation
    • Custom segments
    • Opt-in

    Workflow automation

    9
    • Cart recovery
    • Birthday messages
    • Discount codes
    • Feedback requests
    • Order confirmations
    • Product recommendations
    • Order tracking
    • Welcome messages
    • Win-back campaigns

    FAQ

    Emotive — frequently asked questions.

    What is Emotive on Shopify?
    Emotive, officially listed on the Shopify App Store as Emotive: SMS Marketing, is a Shopify app in the SMS marketing category. Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer ROI guarantee or your money back. It averages 3.60 out of 5 across 94 merchant reviews on the Shopify App Store.
    How much does Emotive cost?
    Emotive is priced at $0/month on the Shopify App Store.
    When was Emotive launched?
    Emotive launched on May 27, 2022 — over 4 years on the Shopify App Store. In that time it has gathered 94 merchant reviews.
    Is Emotive Built for Shopify?
    Emotive does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Emotive alternatives?
    Merchants commonly compare Emotive with Privy, Shopify Messaging, Klaviyo, and AfterShip Email Marketing,SMS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
    What complaints come up about Emotive?
    15% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, pricing, and billing issues — see the review fingerprint above for the per-merchant detail.

    Alternatives

    Apps merchants pick instead.

    Privy Operations

    Privy ‑ Email, SMS & Pop Ups

    4.50★4,038

    Known for: subscription-management

    Shopify

    Shopify Messaging

    4.70★3,871

    Known for: bug

    Klaviyo

    Klaviyo: Email Marketing & SMS

    4.70★2,941

    Known for: ease-of-use

    AfterShip

    AfterShip Email Marketing,SMS

    4.70★1,943

    Known for: contract-terms

    Browse more inAll SMS marketing apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Emotive.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Emotive

    Prefer the source? View Emotive on the Shopify App Store ↗