Embedded Chat

Shopify chat app by DevCloud LLC·Add a live group chat to your storefront. Turn passing shoppers into a community that returns.

Snapshot

#722of 820 inChat

Embedded Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $3/mo

free_trial

Built for Shopify

No

Years live

10

launched May 19, 2016

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Embedded Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#722

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

10

since 2016

Listing change cadence

What Embedded Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-12 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-21 → 2026-06-30

Shopify Lastmod · Jun 22

2026-06-16 → 2026-06-21

Shopify Lastmod · Jun 17

2026-06-15 → 2026-06-16

PricingIdentity & listingCadence

Plans

Embedded Chat pricing tiers.

Starter

$3/month

  • 1 Chat Room
  • Up to 100 Concurrent Chat Users
  • 15 days of Free trial
  • Support

basic

$9/month

  • Unlimited Chat Rooms
  • Up to 1,000 Concurrent Chat Users
  • Chat Admin
  • Support

Pro

$29/month

  • Unlimited Chat Rooms
  • Up to 5,000 Concurrent Chat Users
  • Fully Customizable Chat
  • Theme editor
  • Chat Admin
  • Support

Capabilities

What Embedded Chat can do.

The 7 capabilities Embedded Chat lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

1
  • Live chat

Customization

6
  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Agent avatar

FAQ

Embedded Chat — frequently asked questions.

What is Embedded Chat on Shopify?
Embedded Chat is a Shopify app in the Chat category. Most online stores feel empty. Embedded Chat fixes that by adding a live group chat that runs across every page, so shoppers can ask questions, share finds, and talk to your team — and to each other — while they browse. The chat sits quietly in a corner until a visitor taps it, picks up your brand's colors and logo automatically, and works on any Shopify theme without code changes. One install, one chat for your whole shop, available day and night.
How much does Embedded Chat cost?
Embedded Chat has 3 paid plans on the Shopify App Store, starting at $3/month and going up to $29/month.
Is Embedded Chat free?
No, Embedded Chat is a paid Shopify app. Plans start at $3/month on the Shopify App Store.
When was Embedded Chat launched?
Embedded Chat launched on May 19, 2016 — over 10 years on the Shopify App Store.
Is Embedded Chat Built for Shopify?
Embedded Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Embedded Chat alternatives?
Merchants commonly compare Embedded Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Embedded Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Embedded Chat — free Start free

Prefer the source? View Embedded Chat on the Shopify App Store ↗