OngoingAI

ELX Chatbot usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free trial available
Starter$249/month

15-day free trial · or $2,400/year and save 20%

  • • Up to 50,000 User Sessions
  • • 1,000 Messages/Month (12,000/Year)
  • • Up to 5,000 Products
  • • Unlimited FAQs
  • • Unlimited Order Status Queries
Bronze$349/month

15-day free trial · or $3,360/year and save 20%

  • • Up to 100,000 User Sessions
  • • 2,000 Messages/Month (24,000/Year)
  • • Up to 10,000 Products
  • • Unlimited FAQs
  • • Unlimited Order Status Queries
Silver$649/month

15-day free trial · or $6,240/year and save 20%

  • • Up to 250,000 User Sessions
  • • 4,000 Messages/Month (48,000/Year)
  • • Up to 50,000 Products
  • • Unlimited FAQs
  • • Unlimited Order Status Queries
Gold$799/month

15-day free trial · or $7,680/year and save 20%

  • • Up to 500,000 User Sessions
  • • 8,000 Messages/Month (96,000/Year)
  • • Up to 100,000 Products
  • • Unlimited FAQs
  • • Unlimited Order Status Queries
What does ELX Chatbot do?

ELX Chatbot connects with your Shopify store to learn about your products, FAQs and answer your customers' queries to increase sales and revenue.

  • Customize the chatbot’s design to perfectly match your brand style.
  • Let customers add recommended products directly to cart
  • Let customers ask “Where’s my order?” and get real-time order updates.
  • Train the bot with your FAQs and let AI to auto-respond to common questions.
  • Integrates with Facebook Business, Instagram Business and other platforms

Features

ChatAI chatbotsLive chatFAQsProduct recommendationsQuick repliesOrder updatesSend transcriptColor and fontChat windowBusiness hoursWelcome messages
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#274 of 852
Review percentile
68th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for ELX Chatbot: AI & Live Chat
Facebook BusinessInstagram BusinessSlackSupport EmailWhatsapp Business
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Frequently asked questions

ELX Chatbot connects with your Shopify store to learn about your products, FAQs and answer your customers' queries to increase sales and revenue. It's a chat tool for ecommerce stores.