OngoingAI

Egentify usage & market intelligence

Shopify rating

5.0 ★

1 reviews

Pricing
Free plan available
FreeFree
  • • 50 conversations/mo
  • • Autonomous ticketing
  • • 1 team members
Starter$39/month

or $372/year and save 21%

  • • 150 conversations/mo
  • • Autonomous ticketing
  • • 3 team members
  • • AI refunds
Growth$149/month

or $1,428/year and save 20%

  • • 500 conversations/mo
  • • Autonomous ticketing
  • • 10 team members
  • • 100 voice minutes
  • • Proactive chat alerts
Scale$399/month

or $3,828/year and save 20%

  • • 2,000 conversations/mo
  • • Autonomous ticketing
  • • 25 team members
  • • 300 voice min/mo
  • • Proactive alerts
What does Egentify do?

AI support agent that resolves chat, email, and voice tickets for Shopify stores. Looks up orders, processes refunds, and reduces support volume.

  • Answers chat, email, and voice questions before your team needs to step in.
  • Looks up orders, tracking, and shipping status directly from your store
  • Unified ticket inbox with full conversation history across every channel

Features

ChatAI chatbotsLive chatEmail chatVoice supportMulti-languageCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowChat buttonsChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1+1 · 26d· Rating 0.0★ → 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#296 of 852
Review percentile
65th
Rating percentile
100th
On the App Store
0.3 yrs
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Frequently asked questions

AI support agent that resolves chat, email, and voice tickets for Shopify stores. Looks up orders, processes refunds, and reduces support volume. It's a chat tool for ecommerce stores.