Egentify

Shopify chat app by Egentify·AI support across chat, email, and voice. Answers customer questions and helps resolve tickets.

Snapshot

#752of 820 inChat

Egentify is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 29, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $39/mo

freemium

Built for Shopify

No

Years live

0

launched May 22, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Egentify sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#752

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Egentify has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+12shopify_lastmod: 2026-05-30 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-21 → 2026-06-30

Shopify Lastmod · Jun 22

2026-06-20 → 2026-06-21

Shopify Lastmod · Jun 21

2026-05-30 → 2026-06-20

PricingIdentity & listingCadence

Plans

Egentify pricing tiers.

Free

Free

  • 50 conversations/mo
  • Autonomous ticketing
  • 1 team members

Starter

$39/month

  • 150 conversations/mo
  • Autonomous ticketing
  • 3 team members
  • AI refunds

Growth

$149/month

  • 500 conversations/mo
  • Autonomous ticketing
  • 10 team members
  • 100 voice minutes
  • Proactive chat alerts
  • AI refunds
  • Voice support

Scale

$399/month

  • 2,000 conversations/mo
  • Autonomous ticketing
  • 25 team members
  • 300 voice min/mo
  • Proactive alerts
  • AI refunds
  • Voice support
  • SSO / SAML

Capabilities

What Egentify can do.

The 24 capabilities Egentify lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

6
  • AI chatbots
  • Live chat
  • Email chat
  • Voice support
  • Multi-language
  • Customer insights

Automated responses

11
  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell

Customization

7
  • Color and font
  • Emojis and stickers
  • Chat window
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

FAQ

Egentify — frequently asked questions.

What is Egentify on Shopify?
Egentify is a Shopify app in the Chat category. Egentify is an AI support agent that resolves customer questions in chat, email, and voice before your team needs to step in. It uses your live store data (products, orders, shipping, policies) to answer accurately, and routes only what it can't handle to your team. Watch every conversation live and take over any chat from a shared dashboard. Egentify significantly reduces the support volume reaching your team.
How much does Egentify cost?
Egentify offers a free plan and 3 paid plans starting at $39/month and going up to $399/month. The free plan includes 50 conversations/mo, Autonomous ticketing, and 1 team members. The paid plans unlock advanced features beyond what's available on the free tier.
Is Egentify free?
Yes — Egentify offers a free plan alongside paid options. The free plan includes 50 conversations/mo, Autonomous ticketing, and 1 team members. Paid plans start at $39/month for advanced features.
When was Egentify launched?
Egentify launched on May 22, 2026.
Is Egentify Built for Shopify?
Egentify does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Egentify alternatives?
Merchants commonly compare Egentify with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Egentify.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View Egentify on the Shopify App Store ↗