Dotdigital CXDP

Shopify email marketing app by Dotdigital·Dotdigital is an all-in-one customer experience and data platform (CXDP).

Snapshot

4.50(21 reviews)#68of 378 inEmail marketing

Ongoing.AI tracks Dotdigital CXDP daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesEmail marketingAnalytics

Rating

4.50

21 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

6

launched Feb 18, 2020

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

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28-day Δ

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Rating change

7-day Δ

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28-day Δ

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#22#22#22#21#215.003.752.501.250.00May 28May 28May 29May 30May 31Total reviewsRating (0–5)
2 daily snapshots in our index.

Category rank over time

Where Dotdigital CXDP sits day-by-day in Email marketing.

Position across the Email marketing page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Email marketing leaderboard →

#46#53#60#66#73May 28May 31Jun 4Jun 8Jun 12Dotdigital CXDP · #69Constant Contact · #68BayEngage Email Marketing, SMS · #70
Best position observed: #47. Dotdigital CXDP slipped 12 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Dotdigital CXDP shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Dotdigital CXDP ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #54 on "email marketing".

#53#59#64#70#75May 28Jun 5Jun 14Jun 22Jul 1email marketing
1 term, 35 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • email marketing

    #54

    best #54

    +11 positions

Catalog position

Where Dotdigital CXDP sits in the App Store.

Rank and percentile inside the Email marketing category — the competitive shape of the niche around this app.

Rank in Email marketing

#68

of 378 active apps

Review count percentile

82th

vs category siblings

Rating percentile

61th

vs category siblings

Years on App Store

6

since 2020

Listing change cadence

What Dotdigital CXDP has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-08 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-26 → 2026-06-30

Shopify Lastmod · Jun 27

2026-06-25 → 2026-06-26

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.50(21 reviews)
  • 92%positive24
  • 0%neutral0
  • 8%negative2

Top themes

    What merchants praise

    “Dotdigital is in our main centre of all our marketing actions. We are working together with Dotdigital and they helped us to boost our sales with 3X. Excellent customer support and our account Manager Eunice, is a rising star. She's meticulous and helpful in helping me bring my ideas into fruition. DotDigital is a must have tool for any company that wants to grow the sales~”
    Trapo Singapore · 5★

    What merchants complain about

    “Not worth it. Heavy setup time with little actual support to setup the campaigns given the interface. We never got our foot off the ground to fully use this platform. In my opinion, Klaviyo is easier to self-manage and better at same or lesser cost. Ometria (£££), ExactTarget (Salesforce) are best, but pricier. My personal experience, with 10+ years of digital marketing experience.”
    LINDA FARROW (U.K.) · 1★ · 2022-12-19

    Plans

    Dotdigital CXDP pricing tiers.

    Free

    Free to install

      Capabilities

      What Dotdigital CXDP can do.

      The 67 capabilities Dotdigital CXDP lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Email marketing

      Campaign types

      25
      • Email campaigns
      • SMS campaigns
      • Push notifications
      • Social media
      • Newsletters
      • Pop-ups
      • Forms
      • Landing pages
      • Discounts
      • Rewards
      • Promotions
      • Upsell emails
      • Cross-sell emails
      • Abandoned cart
      • Browse abandonment
      • Welcome emails
      • Follow-up emails
      • Price drop emails
      • Back-in-stock emails
      • Win-back emails
      • Product recommendations
      • Drip campaigns
      • Subscriptions
      • Product reviews
      • Surveys

      Managing campaigns

      24
      • Editor tool
      • Templates
      • AI generation
      • Translation
      • Localization
      • Custom code
      • Custom fonts
      • Bulk editing
      • Import and export
      • Email domains
      • Consent collection
      • Email capture list
      • SMS capture list
      • Triggers and rules
      • Automations
      • Targeting
      • Geolocation
      • Segmentation
      • Tagging
      • Tracking
      • Reporting
      • Analytics
      • A/B testing
      • APIs and webhooks

      Analytics

      Customer behavior

      7
      • Activity tracking
      • Event tracking
      • Segmentation
      • Page views
      • Lifetime value (LTV)
      • Loyalty analysis
      • Cohort analysis

      Marketing and sales

      5
      • AI insights
      • Marketing attribution
      • Purchase tracking
      • UTM tracking
      • Abandoned cart

      Visuals and reports

      6
      • Heatmaps
      • Analytics dashboard
      • Custom dashboards
      • Custom reports
      • Data export
      • Report scheduling

      FAQ

      Dotdigital CXDP — frequently asked questions.

      What is Dotdigital CXDP on Shopify?
      Dotdigital CXDP is a Shopify app in the Email marketing category. Dotdigital empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. It provides a feature rich Shopify integration and is a global company with offices in New York, London, Europe and APAC with in-house Shopify certified development, services and support teams. This extension enables a seamless integration between your Shopify store and Dotdigital account. Dotdigital for Shopify ensures your subscribers stay in sync to enhance experiences. It averages 4.50 out of 5 across 21 merchant reviews on the Shopify App Store.
      How much does Dotdigital CXDP cost?
      Dotdigital CXDP is priced at $0/month on the Shopify App Store.
      When was Dotdigital CXDP launched?
      Dotdigital CXDP launched on February 18, 2020 — over 6 years on the Shopify App Store. In that time it has gathered 21 merchant reviews.
      Is Dotdigital CXDP Built for Shopify?
      Dotdigital CXDP does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Dotdigital CXDP alternatives?
      Merchants commonly compare Dotdigital CXDP with Shopify Flow, Pop Convert, SendWILL Popup Email Marketing, and Privy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      Shopify

      Shopify Flow

      4.70★11,368

      Known for: performance

      Pop Convert

      Pop Convert ‑ Pop Ups, Banners

      4.90★8,311

      Known for: pricing

      SendWILL

      SendWILL Popup Email Marketing

      4.90★7,080

      Known for: customer-support

      Privy Operations

      Privy ‑ Email, SMS & Pop Ups

      4.50★4,038

      Known for: billing-issues

      Browse more inAll Email marketing apps All Analytics apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Dotdigital CXDP.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Request access Get alerts on Dotdigital CXDP

      Prefer the source? View Dotdigital CXDP on the Shopify App Store ↗