OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
5.0 ★
32 reviews
What merchants actually report
5.00average· 32 reviews analyzed· 28 with written feedback
100% 5★0% ≤3★

19% of attributable reviewers are United States merchants.

The developer replies to 100% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
100%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 19%Netherlands 9%Australia 9%Romania 6%Czechia 6%
Tenure when reviewed
under a day 7%days 60%months 33%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free
Free
Free
  • • 500 Conversations/Month
  • • Product Pal + Side Pal included
  • • Brand voice customization
  • • No credit card needed
What does Dori do?

Dori AI shopping assistant for Shopify - smart search, FAQ chatbot, product recommendations, upsell & cross-sell. 60+ languages. No-code setup. Free plan.

  • Answer product questions about ingredients, sizing, fit, stock & policies
  • Recommend, compare, cross-sell & upsell with add-to-cart from chat
  • Guide discovery with AI search, quizzes, routines, gifts & similar products
  • Add Product Pal to product pages for answers at the moment of decision
  • Answer shoppers in their language and match your brand voice

Features

ChatAI chatbotsMulti-languageBehavior trackingCustomer insightsFAQsGreetingsProduct recommendationsOrder updatesCross-sellUpsellColor and fontEmojis and stickersWelcome messagesChat flowsAgent avatarUpsell and cross-sellCart upsellProduct page upsellPop-upsMulti-currencyFrequently bought togetherBundlesVolume discountsAI recommendationsClick-through ratesConversion rates
Review history
Daily review count on the Shopify App Store
32+12 · 30d~0.4/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #40▲6
  • Upsell and cross-sell
    #88▲6

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#57 of 891
Review percentile
94th
Rating percentile
100th
On the App Store
1.1 yrs
Works with
Integrations listed for Dori: AI Shopping Assistant
CheckoutShopify Admin

Frequently asked questions

Dori AI shopping assistant for Shopify - smart search, FAQ chatbot, product recommendations, upsell & cross-sell. 60+ languages. No-code setup. Free plan. It's a chat tool for ecommerce stores.