Dekan.ai

Shopify chat app by OrdersApps B.V.·AI Shopping Assistant & Omnichannel Support Desk

Snapshot

#399of 820 inChat

Dekan.ai is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $29/mo

freemium

Built for Shopify

No

Years live

0

launched Feb 16, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Dekan.ai sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#399

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Dekan.ai has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18works_with: Shopify Admin GPT 5 Instagram Me… → GPT 5 Instagram Messenger Whatsa…shopify_lastmod: 2026-06-18 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-18 → 2026-06-30

Works With · Jun 19

Shopify Admin GPT 5 Instagram Me… → GPT 5 Instagram Messenger Whatsa…

Shopify Lastmod · Jun 19

2026-06-16 → 2026-06-18

PricingIdentity & listingCadence

Plans

Dekan.ai pricing tiers.

Free

Free

  • 100 AI responses/month
  • 100 products
  • 1 store
  • Multilingual responses
  • Handover conversation to human
  • Custom FAQs
  • Free Email marketing

starter

$29/month

  • 1,500 AI responses/month
  • 500 products
  • 3 stores
  • WhatsApp integration
  • Messenger and Instagram integrations
  • Unlimited team members
  • Custom Instruction & Flows
  • Free Email marketing

professional

$49/month

  • 5,000 AI responses/month
  • 2,000 products
  • 5 stores
  • WhatsApp Integration
  • Messenger and Instagram Integrations
  • Unlimited team members
  • Custom Instruction & Flows
  • Free Email marketing

growth

$99/month

  • 11,000 AI responses/month
  • 10,000 products
  • 10 stores
  • WhatsApp Integration
  • Messenger and Instagram Integrations
  • Unlimited team members
  • Custom Instruction & Flows
  • Free Email marketing

Capabilities

What Dekan.ai can do.

The 20 capabilities Dekan.ai lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

5
  • AI chatbots
  • Live chat
  • Social media
  • Multi-language
  • Agent analytics

Automated responses

8
  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Cross-sell
  • Upsell

Customization

7
  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat flows
  • Agent avatar

FAQ

Dekan.ai — frequently asked questions.

What is Dekan.ai on Shopify?
Dekan.ai is a Shopify app in the Chat category. No time to answer customer questions all day? Let Dekan's advanced AI handle it. Powered by OpenAI, Dekan acts as your sales associate, answering product questions, suggesting items based on budget and needs, and helping with order tracking, all while you're away. When human intervention is needed, manage conversations with your team from all channels in one unified inbox: Webchat, WhatsApp, Facebook Messenger, and Instagram. Build your FAQ help center for quick self-service.
How much does Dekan.ai cost?
Dekan.ai offers a free plan and 3 paid plans starting at $29/month and going up to $99/month. The free plan includes 100 AI responses/month, 100 products, 1 store, and Multilingual responses. The paid plans unlock advanced features beyond what's available on the free tier.
Is Dekan.ai free?
Yes — Dekan.ai offers a free plan alongside paid options. The free plan includes 100 AI responses/month, 100 products, and 1 store. Paid plans start at $29/month for advanced features.
When was Dekan.ai launched?
Dekan.ai launched on February 16, 2026.
Is Dekan.ai Built for Shopify?
Dekan.ai does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Dekan.ai alternatives?
Merchants commonly compare Dekan.ai with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Dekan.ai.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Dekan.ai on the Shopify App Store ↗