OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
3 reviews
Pricing
Free plan available
Free
Free
  • • 50 conversations a month
  • • 250 products indexed
  • • Order lookup and tracking
  • • Adds to cart inside the chat
  • • Email capture and discount codes
Starter
$19/month
  • • 500 conversations a month
  • • 1,000 products indexed
  • • Klaviyo lead sync
  • • Custom persona and tone
  • • 20 training sources
Growth
$49/month
  • • 2,500 conversations a month
  • • 10,000 products indexed
  • • Your own colours and launcher icon
  • • No Powered by badge
  • • 3 seats, assign conversations
Pro
$149/month
  • • 15,000 conversations a month
  • • Unlimited products indexed
  • • 10 seats
  • • SLA alerts on slow replies
  • • Per-agent analytics
What does Dana do?

Dana answers shoppers from your real catalogue, then adds the right variant to their cart in the chat. Live stock, human handover, attributed orders.

  • Live catalogue: answers from your real products, never invented
  • Adds to cart in chat: the shopper picks a variant, it lands in their cart
  • Train it yourself: teach it from your policies, any page, any PDF
  • Order tracking: status, tracking and address fixes without a ticket
  • Human handoff: you take over mid-chat, in the window the shopper sees

Features

ChatAI chatbotsLive chatBehavior trackingDiscountsGreetingsProduct recommendationsQuick repliesOrder updatesUpsellChat windowBusiness hoursWelcome messagesChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
3+3 · 30d~0.1/day· Rating 0.0★ → 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #76▲33

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#196 of 891
Review percentile
78th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for Dana: AI Chatbot & Assistant
CheckoutShopify AdminKlaviyoWebhooks
Apps similar to Dana
The App Store's own "more apps like this" for Dana
Shopify Inbox
4.5(5,786)

Free

Dondy: WhatsApp Marketing+Chat
4.9(819)

Free plan available

AI Shop: Facebook & Instagram
4.9(374)

Free plan available

Frequently asked questions

Dana answers shoppers from your real catalogue, then adds the right variant to their cart in the chat. Live stock, human handover, attributed orders. It's a chat tool for ecommerce stores.