OngoingAI

Dana usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 50 conversations a month
  • • 250 products indexed
  • • Order lookup and tracking
  • • Adds to cart inside the chat
  • • Email capture and discount codes
Starter$19/month
  • • 500 conversations a month
  • • 1,000 products indexed
  • • Klaviyo lead sync
  • • Custom persona and tone
  • • 20 training sources
Growth$49/month
  • • 2,500 conversations a month
  • • 10,000 products indexed
  • • Your own colours and launcher icon
  • • No Powered by badge
  • • 3 seats, assign conversations
Pro$149/month
  • • 15,000 conversations a month
  • • Unlimited products indexed
  • • 10 seats
  • • SLA alerts on slow replies
  • • Per-agent analytics
What does Dana do?

Dana answers shoppers from your real catalogue, then adds the right variant to their cart in the chat. Live stock, human handover, attributed orders.

  • Live catalogue: answers from your real products, never invented
  • Adds to cart in chat: the shopper picks a variant, it lands in their cart
  • Train it yourself: teach it from your policies, any page, any PDF
  • Order tracking: status, tracking and address fixes without a ticket
  • Human handoff: you take over mid-chat, in the window the shopper sees

Features

ChatAI chatbotsLive chatBehavior trackingDiscountsGreetingsProduct recommendationsQuick repliesOrder updatesUpsellChat windowBusiness hoursWelcome messagesChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 11d· Rating steady at 0.0★
Aug 25Sep 4

Daily tracking from Aug 10, 2026 through today · 11 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#832 of 852
Review percentile
2th
Rating percentile
61th
On the App Store
0 yrs
Works with
Integrations listed for Dana: AI Chatbot & Assistant
CheckoutShopify AdminKlaviyoWebhooks
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Frequently asked questions

Dana answers shoppers from your real catalogue, then adds the right variant to their cart in the chat. Live stock, human handover, attributed orders. It's a chat tool for ecommerce stores.