OngoingAI

Trustindex usage & market intelligence

Shopify rating

4.0 ★

30 reviews

What merchants actually report
4.13average· 30 reviews analyzed· 26 with written feedback
70% 5★23% ≤3★

20% of attributable reviewers are India merchants.

The developer replies to 63% of reviews overall and 71% of critical ones.

Recent reviewers rate Trustindex 5.00, above its 4.13 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

63%

Developer response rate

Replies to critical

71%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

India 20%United States 20%Australia 10%Israel 7%Italy 3%

Tenure when reviewed

under a day 60%days 30%months 10%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does Trustindex do?

COLLECT CUSTOMER REVIEWS AUTOMATICALLY In our automated invitation system, emails are fully customizable and can be scheduled to send once the ord...

  • Collect reviews automatically on 100+ review platforms (Google, Facebook, etc)
  • Send unlimited review invitations. Email templates are fully customizable.
  • Ward off negative reviews with our intelligent invitation system.

Features

Workflow automationProduct reviewsEmail requests
Review history
Daily review count on the Shopify App Store
30+5 · 27d~0.2/day· Rating steady at 4.0★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Workflow automation#31 on Aug 15 → #42 on Sep 5 · 22 observed days#42▼11
  • Product reviews#43 on Aug 14 → #55 on Sep 5 · 23 observed days#55▼12

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Workflow automation on the App Store
Rank by reviews
#23 of 337
Review percentile
93th
Rating percentile
62th
On the App Store
4 yrs
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Frequently asked questions

COLLECT CUSTOMER REVIEWS AUTOMATICALLY In our automated invitation system, emails are fully customizable and can be scheduled to send once the ord... It's a workflow automation tool for ecommerce stores.