OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
1.0 ★
1 reviews
Pricing
From $29/month
Starter
$29/month
or $296/year and save 15%
  • • 500 messages / month
  • • Unlimited agents
  • • Code tool
  • • Support tickets
  • • Widget customisation
Pro
$79/month
or $806/year and save 15%
  • • 1,500 messages / month
  • • Unlimited agents
  • • Everything in Starter
  • • Code tool
  • • Priority support
Business
$199/month
or $2,030/year and save 15%
  • • 5,000 messages / month
  • • Unlimited agents
  • • Everything in Pro
  • • Python execution
  • • Dedicated support
What does Cortimo do?

AI customer support for Shopify. Cortimo answers product questions and processes refunds, returns, and tracking in chat — using your real store data.

  • Customers self-serve refunds, returns, cancellations, and order tracking in chat
  • Answers from your real Shopify catalog, orders, and policies
  • Customize AI agents and add new specialized agents from your dashboard
  • Run Python code in chat for advanced workflows

Features

ChatAI chatbotsLive chatFile uploadMulti-languageDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesColor and fontChat windowWelcome messagesChat assignment
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 1.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #974▼4

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#330 of 889
Review percentile
63th
Rating percentile
62th
On the App Store
0.3 yrs
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Frequently asked questions

AI customer support for Shopify. Cortimo answers product questions and processes refunds, returns, and tracking in chat — using your real store data. It's a chat tool for ecommerce stores.