OngoingAI

Conversagent AI Support & Chat usage & market intelligence

Shopify rating

4.9 ★

38 reviews

What merchants actually report
4.92average· 39 reviews analyzed· 38 with written feedback
95% 5★3% ≤3★

39% of attributable reviewers are Australia merchants. 3% had used the app for a year or more when they reviewed.

The developer replies to 85% of reviews overall and 100% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

85%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

3%

Using 1yr+ at review

Top merchant markets

Australia 39%United States 26%United Kingdom 5%Sweden 5%France 3%

Tenure when reviewed

under a day 8%days 31%months 59%a year or more 3%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter$19/month

21-day free trial

  • • 100 conversations/month
  • • Visual chatbot branding editor
  • • AI knowledge editor
  • • AI Insights - Monitoring & reporting
Grow$39/month

21-day free trial

  • • 500 conversations/month
  • • All features listed in Starter
  • • Custom AI instructions
  • • Remove Conversagent watermark
Pro$99/month

21-day free trial

  • • 5000 conversations/month
  • • All features listed in Growth
What does Conversagent AI Support & Chat do?

Conversagent: Increase sales, boost revenue & streamline support with an on-brand AI chatbot built with custom GPT and LLM tech for Shopify ecommerce brands

  • 24/7 AI chatbot that answers questions, supports customers and boosts sales
  • Launch your AI sales & support chatbot in minutes ... no coding needed
  • Fully customizable & on brand: easily align AI with your brand’s voice and tone
  • Multi-Language AI Support: chat with shoppers in their preferred language
  • Analytics & Insights: Actionable chat data to optimize sales & product strategy

Features

ChatAI chatbotsMulti-languageReal-time translationCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentAgent avatarUpsell and cross-sellCart upsellProduct page upsellPop-upsProduct add-onsAI recommendationsConversion ratesRecommendation performanceOptimization suggestions
Review history
Daily review count on the Shopify App Store
38+6 · 27d~0.2/day· Rating 4.8★ → 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#47 of 852
Review percentile
95th
Rating percentile
73th
On the App Store
3.2 yrs
Works with
Integrations listed for Conversagent AI Support & Chat
Shopify AdminChatGPTGPT-4oGPT4OpenAI
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Frequently asked questions

Conversagent: Increase sales, boost revenue & streamline support with an on-brand AI chatbot built with custom GPT and LLM tech for Shopify ecommerce brands It's a chat tool for ecommerce stores.