OngoingAI

Complaint Guru usage & market intelligence

Shopify rating

2.5 ★

2 reviews

Pricing
Free trial available
Basic$20/month
  • • 250 complaints can be registered
  • • No agent/staff can be added
  • • No Email notifications,
  • • 250 WhatsApp notifications
Advance$50/month
  • • 1000 complaints can be registered
  • • 2 agents/staff can be added
  • • 1000 Email notifications
  • • 1000 WhatsApp notifications
Premium$99/month
  • • 5000 Complaints can be registered
  • • 5 agents/staff can be added
  • • 5000 Email notifications
  • • 5000 WhatsApp notifications
About Complaint Guru

Enhance customer support with Complaint Desk. Track, prioritize, and resolve complaints in real time to build trust and improve satisfaction for your store.

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#53▼1
  • Helpdesk#94▼1

As of 2026-08-17

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#30 of 145
Review percentile
80th
Rating percentile
72th
On the App Store
1.9 yrs
Works with
Integrations listed for Complaint Guru
Shopify Admin

Frequently asked questions

Enhance customer support with Complaint Desk. Track, prioritize, and resolve complaints in real time to build trust and improve satisfaction for your store. It's a helpdesk tool for ecommerce stores.