OngoingAI

Coax usage & market intelligence

Pricing
Free plan available
Basic Coax UsageFree
Monthly Plan$249/month

30-day free trial

  • • Two Way - Text / SMS / MMS
  • • Social Messaging
  • • AI Summaries
  • • Shopify Automations
  • • Chat Widget
What does Coax do?

Not an inbox or CRM. All channels, one person, one thread. Meta, Insta, WhatsApp, Gmail, SMS & more. Try before you buy.

  • Keep SMS, WhatsApp, email, calls, chat and social in one customer thread
  • Full customer, order, tracking and purchase history context while you reply
  • Automate abandoned carts, order updates, surveys and review requests
  • Use AI to draft replies, summarise conversations and handle routine enquiries
  • Collaborate with your team using shared conversations

Features

ChatLive chatSMSEmail chatVoice supportSocial mediaFile uploadPush notificationsCallbackBehavior trackingEncryptionCustomer insightsDiscountsFAQsGreetingsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysChat windowWelcome messagesChat buttonsChat flows
Review history
Daily review count on the Shopify App Store
0±0 · 14d· Rating steady at 0.0★
Aug 22Sep 4

Daily tracking from Aug 10, 2026 through today · 14 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#826 of 852
Review percentile
3th
Rating percentile
61th
On the App Store
0 yrs
Works with
Integrations listed for Coax
Shopify Admin
Apps similar to Coax
The App Store's own "more apps like this" for Coax
Shopify Inbox
4.6(5,798)

Free

Dondy: WhatsApp Marketing+Chat
4.9(824)

Free plan available

∞ Facebook & Instagram Shop AI
4.9(339)

Free plan available

Frequently asked questions

Not an inbox or CRM. All channels, one person, one thread. Meta, Insta, WhatsApp, Gmail, SMS & more. Try before you buy. It's a chat tool for ecommerce stores.