OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Basic Coax Usage
Free
Monthly Plan
$249/month
30-day free trial
  • • Two Way - Text / SMS / MMS
  • • Social Messaging
  • • AI Summaries
  • • Shopify Automations
  • • Chat Widget
What does Coax do?

Not an inbox or CRM. All channels, one person, one thread. Meta, Insta, WhatsApp, Gmail, SMS & more. Try before you buy.

  • Keep SMS, WhatsApp, email, calls, chat and social in one customer thread
  • Full customer, order, tracking and purchase history context while you reply
  • Automate abandoned carts, order updates, surveys and review requests
  • Use AI to draft replies, summarise conversations and handle routine enquiries
  • Collaborate with your team using shared conversations

Features

ChatLive chatSMSEmail chatVoice supportSocial mediaFile uploadPush notificationsCallbackBehavior trackingEncryptionCustomer insightsDiscountsFAQsGreetingsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysChat windowWelcome messagesChat buttonsChat flows
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #274▼6

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#822 of 889
Review percentile
8th
Rating percentile
61th
On the App Store
0.1 yrs
Works with
Integrations listed for Coax
Shopify Admin
Apps similar to Coax
The App Store's own "more apps like this" for Coax
Shopify Inbox
4.5(5,786)

Free

Dondy: WhatsApp Marketing+Chat
4.9(822)

Free plan available

InstaShop Instagram & Facebook
4.9(373)

Free plan available

Frequently asked questions

Not an inbox or CRM. All channels, one person, one thread. Meta, Insta, WhatsApp, Gmail, SMS & more. Try before you buy. It's a chat tool for ecommerce stores.