Cloze

Shopify chat app by Optify·Turn browsers into buyers with an AI assistant that knows your store and never sleeps.

Snapshot

5.00(1 reviews)#285of 820 inChat

Ongoing.AI tracks Cloze daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

Free

free

Built for Shopify

No

Years live

0

launched Apr 24, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Cloze sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#285

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Cloze has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+15shopify_lastmod: 2026-06-11 → 2026-06-14works_with: none → Shopify Adminshopify_lastmod: 2026-06-14 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive1
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Excellent, cela nous fait gagner énormément de temps pour le support client. Nous avons pu renseigner notre documentation, et le bot répond à toutes les questions sans intervention humaine. Et en cas de besoin on peut prendre la main pour répondre directement au clients. Cela nous permet de ne plus rater de commandes ni de demandes clients, tout en répondant le plus rapidement possible. L’interface est super intuitive. Je recommande !”
    VERNIER · 5★ · 2026-05-05

    Plans

    Cloze pricing tiers.

    Free

    Free

    • Unlimited conversations
    • AI chatbot widget
    • Product recommendations
    • Business hours & offline messages
    • Custom AI persona
    • Full customization
    • Persistent conversations
    • Remove Cloze branding

    Capabilities

    What Cloze can do.

    The 29 capabilities Cloze lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    7
    • AI chatbots
    • Live chat
    • File upload
    • Multi-language
    • Real-time translation
    • Behavior tracking
    • Agent analytics

    Automated responses

    12
    • Cart recovery
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Review requests
    • Shipping alerts
    • Order updates
    • Upsell
    • Surveys
    • Send transcript

    Customization

    10
    • Color and font
    • Emojis and stickers
    • Chat window
    • Business hours
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    FAQ

    Cloze — frequently asked questions.

    What is Cloze on Shopify?
    Cloze, officially listed on the Shopify App Store as Cloze: AI Chatbot Assistant, is a Shopify app in the Chat category. Cloze embeds a powerful AI chatbot on your store, powered by Google Gemini 2.5 Pro. It answers questions using your real product catalog, recommends items with rich cards and carousels, and tracks orders with automatic carrier detection for UPS, FedEx, USPS, DHL and more. Customize everything—colors, position, avatar, tone, language, and AI personality. Set business hours, collect emails when offline, and take over conversations when needed. Your knowledge base, policies, and inventory sync auto. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does Cloze cost?
    Cloze is free to install and use on Shopify — there are no paid plans on this app.
    Is Cloze free?
    Yes — Cloze is free to install and use on Shopify. There are no paid plans.
    When was Cloze launched?
    Cloze launched on April 24, 2026. In that time it has gathered 1 merchant reviews.
    Is Cloze Built for Shopify?
    Cloze does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Cloze alternatives?
    Merchants commonly compare Cloze with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Cloze.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Cloze — free Start free

    Prefer the source? View Cloze on the Shopify App Store ↗