Click & Drop
Shopify shipping app by Click & Drop·Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online
Snapshot
Ongoing.AI tracks Click & Drop daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
1.50
86 reviews
Pricing
From $0/mo
freemium
Built for Shopify
No
Years live
3
launched Oct 31, 2022
Last updated
Jul 1, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+6
Rating change
7-day Δ
+0.00
28-day Δ
-0.10
Category rank over time
Where Click & Drop sits day-by-day in Shipping.
Position across the Shipping page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Shipping leaderboard →
Keyword rank over time
Where Click & Drop shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term Click & Drop ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #56 on "disable right click".
disable right click
#61
best #56
−4 positions
Catalog position
Where Click & Drop sits in the App Store.
Rank and percentile inside the Shipping category — the competitive shape of the niche around this app.
Rank in Shipping
#57
of 901 active apps
Review count percentile
94th
vs category siblings
Rating percentile
55th
vs category siblings
Years on App Store
3
since 2022
Listing change cadence
What Click & Drop has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-28 → 2026-06-29
Reviews
What merchants are saying
- 15%positive15
- 3%neutral3
- 82%negative82
Popular mentions
- bug
- customer support
- functionality
- app functionality
- order syncing
Top themes
- bug2
- customer support1
- functionality1
- app functionality1
- order syncing1
What merchants praise
“Imports orders, fairly straight forward to use C&D website itself, only thing I'm not sure if when marking an order dispatched in C&D (misspelled despatched on the RM website), the order isn't updated in shopify, maybe because I use a business C&D account? EDIT: I just clicked the Open App link on this page which took me to the settings page where the option is to enable the dispatch instruction back to shopify.”
What merchants complain about
“App has been broken by Royal Mail team, it worked well until a few months ago, now there are multiple errors and the support team do not investigate issues. Waiting for 2 months for issue that Royal Mail cannot process EU orders and now need to find an alternative. Update: The Royal Mail response to reviews is quicker than support but false. It hasn't been resolved and I can't process or ship those orders. The issue remains and hasn't been investigated.”
Plans
Click & Drop pricing tiers.
Free
Free to install
Capabilities
What Click & Drop can do.
The 4 capabilities Click & Drop lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Labels and packaging
3- Label creation
- Customs documents
- Return labels
Managing shipments
1- Order sync
FAQ
Click & Drop — frequently asked questions.
What is Click & Drop on Shopify?
How much does Click & Drop cost?
When was Click & Drop launched?
Is Click & Drop Built for Shopify?
What are the best Click & Drop alternatives?
What complaints come up about Click & Drop?
Alternatives
Apps merchants pick instead.
17TRACK
17TRACK Order Tracking
Known for: pricing
CWILL
ParcelWILL Order Tracking
Zapiet
Zapiet ‑ Pickup + Delivery
Known for: misleading-marketing
Track123
Track123 Order Tracking
Known for: tracking-accuracy
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running Click & Drop.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Click & Drop on the Shopify App Store ↗