ClickConnector

Shopify chat app by Click Connector·Customer Support Platform with the fusion of ChatBots, AI, and humans for exceptional CX.

Snapshot

1.70(2 reviews)#245of 820 inChat

Ongoing.AI tracks ClickConnector daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

1.70

2 reviews

Pricing

From $99/mo

freemium

Built for Shopify

No

Years live

2

launched Jul 13, 2023

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where ClickConnector sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#245

of 820 active apps

Review count percentile

66th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What ClickConnector has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-04-29 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-04-29 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

1.70(2 reviews)
  • 50%positive1
  • 0%neutral0
  • 50%negative1

Popular mentions

  • functionality issues
  • missing features
  • customer support

Top themes

  1. functionality issues1
  2. missing features1
  3. customer support1

What merchants praise

“We have been using this app for a while now, and it has been very helpful. It has made client communication easier for our team, and we appreciate the prompt support whenever we have questions or issues. Overall, we are satisfied with the app and would recommend it to others. Furthermore, the app has good customer support, and it is constantly improving.”
Stockås Oy · 5★ · 2024-02-10

What merchants complain about

“It does not work, it doesn't sync all DMs and comments, there is not much to do in the portal to troubleshoo the issue and their chat bot doesn't responds, they don't reply to emails sent to their support, and their owners don't respond to the issues when reached directly via call/whatsapp. Highly disappointed!”
Catalyst Case US · 1★ · 2025-01-30

Plans

ClickConnector pricing tiers.

Startup

Free

  • Upto 3 Communication Channels of your choosing
  • Upto 3 users
  • 50 Conversations/months
  • 1 Active Chatbot

Team

$99/month

  • Upto 3 Communication Channels of your choosing
  • Upto 5 users
  • 400 monthly monthly conversations
  • 3 Active Chat bots

Team +

$249/month

  • Upto 6 Channels
  • Upto 6 users
  • Unlimited Conversations
  • Unlimited Chatbots
  • Unlimited Articles
  • LiveTranslate

Team +

$499/month

  • Upto 10 Users
  • Unlimited Channels
  • Unlimited Conversations
  • Unlimited Chatbots
  • Unlimited Articles
  • LiveTranslate

FAQ

ClickConnector — frequently asked questions.

What is ClickConnector on Shopify?
ClickConnector is a Shopify app in the Chat category. ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the fusion of ChatBot workflows, AI, and human support ClickConnector is also an omni channel chat solution: Live Chat, Email, Facebook, Instagram, WhatsApp, Phone and SMS. It averages 1.70 out of 5 across 2 merchant reviews on the Shopify App Store.
How much does ClickConnector cost?
ClickConnector offers a free plan and 3 paid plans starting at $99/month and going up to $499/month. The free plan includes Upto 3 Communication Channels of your choosing, Upto 3 users, 50 Conversations/months, and 1 Active Chatbot. The paid plans unlock advanced features beyond what's available on the free tier.
Is ClickConnector free?
Yes — ClickConnector offers a free plan alongside paid options. The free plan includes Upto 3 Communication Channels of your choosing, Upto 3 users, and 50 Conversations/months. Paid plans start at $99/month for advanced features.
When was ClickConnector launched?
ClickConnector launched on July 13, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 2 merchant reviews.
Is ClickConnector Built for Shopify?
ClickConnector does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ClickConnector alternatives?
Merchants commonly compare ClickConnector with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: feature-limitations

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: pricing

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: pricing

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running ClickConnector.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View ClickConnector on the Shopify App Store ↗