OngoingAI

Chizy usage & market intelligence

Shopify rating

5.0 ★

132 reviews

What merchants actually report
4.97average· 125 reviews analyzed· 99 with written feedback
99% 5★1% ≤3★

22% of attributable reviewers are United States merchants.

The developer replies to 2% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.97 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

2%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

United States 22%India 10%United Kingdom 7%Australia 6%Netherlands 6%

Tenure when reviewed

under a day 48%days 40%months 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • AI learns max 200 products
  • Order tracking
  • In-chat add-to-cart
  • Live chat with human handover
  • 90-day live chat history
Starter$19/month

14-day free trial

  • AI learns up to 1000 products
  • All free plan features
  • Unlimited live chat history
  • Re-sync store data to AI anytime
Growth$69/month

14-day free trial

  • AI learns up to 5000 products
  • All starter plan features
  • Learn Blogs & Live product pages
  • Advanced integrations
  • Advanced proactive sales chat
Scale$199/month

14-day free trial

  • AI learns up to 25000 products
  • All growth plan features
  • Priority support
  • Prioritize feature requests
What does Chizy do?

Super smart AI Chatbot Chizy: 24/7 smart chat that learns your store, answers instantly, recommends products, analyzes support - all multilingual

  • AI automatic learning + custom training: create a 24/7 human-like sales agent
  • In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
  • Smart follow-up messages: re-engage idle visitors to recover lost sales
  • Seamless transition from AI to human via our live chat or WhatsApp, phone, email
  • Live chat & inbox: flexible human handover, notifications and chat settings.

Features

ChatAI chatbotsLive chatFile uploadMulti-languageReal-time translationAgent analyticsCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsCross-sellUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
132+11 · 29d~0.4/day· Rating steady at 5.0
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat#29

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Chat on the App Store
Rank by reviews
#23 of 866
Review percentile
97th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for Chizy: AI Chatbot & Live Chat
Shopify Adminai agent, all themes, chatbotMobile App BuildersPage Builders, Inbox

Frequently asked questions

Super smart AI Chatbot Chizy: 24/7 smart chat that learns your store, answers instantly, recommends products, analyzes support - all multilingual It's a chat tool for ecommerce stores.