OngoingAI

AI Sales Agent & Live Chat usage & market intelligence

Shopify rating

5.0 ★

2 reviews

Pricing
Free trial available
Free to Install$29/month

7-day free trial

  • • Increase in Conversions
  • • Unlimited Emails, SMS, WhatsApp, Voice
  • • Advanced Analytics & Insights
  • • Janine Checkout Agent
  • • Brand, Products & Policy for AI Training
What does AI Sales Agent & Live Chat do?

Freway's AI agent, Janine, steps in the moment a shopper hesitates at checkout. She answers product, shipping, return, and payment questions, then ...

  • Handles every buyer chat, so your team just reviews the dashboard
  • Runs the entire buyer journey on its own, from first question to reorder
  • Engages buyers across voice, chat, and messaging
  • Adapts offers and flows in real time
  • Recovers and closes high-intent buyers

Features

ChatAI chatbotsLive chatSMSEmail chatVoice supportMulti-languageReal-time translationCart recoveryDiscountsFAQsProduct recommendationsQuick repliesReview requestsUpsellWelcome messagesAgent avatarAbandoned cartEmail remindersPersonalized campaignsSMS notificationsMulti-channel messagingCross-device cartsDiscount offersConversion trackingCustom discount codesA/B testingBehavior tracking
Review history
Daily review count on the Shopify App Store
2+1 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#228 of 852
Review percentile
73th
Rating percentile
100th
On the App Store
0.8 yrs
Works with
Integrations listed for AI Sales Agent & Live Chat
CheckoutEmailKlaviyoSmSVoice CallsWhatsAppZendesk
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Frequently asked questions

Freway's AI agent, Janine, steps in the moment a shopper hesitates at checkout. She answers product, shipping, return, and payment questions, then ... It's a chat tool for ecommerce stores.