Chattly | Customer Chatbot AI

Shopify chat app by AGInference·Chattly: Revolutionize customer support with AI-powered chat responses, 24/7 assistance made easy!

Snapshot

1.90(4 reviews)#195of 820 inChat

Ongoing.AI tracks Chattly | Customer Chatbot AI daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

1.90

4 reviews

Pricing

From $4/mo

freemium

Built for Shopify

No

Years live

1

launched Nov 22, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Chattly | Customer Chatbot AI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#195

of 820 active apps

Review count percentile

76th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What Chattly | Customer Chatbot AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-10 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19works_with: Shopify Admin ChatGPT OpenAI → ChatGPT OpenAIshopify_lastmod: 2026-06-19 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-19 → 2026-06-30

Works With · Jun 20

Shopify Admin ChatGPT OpenAI → ChatGPT OpenAI

Shopify Lastmod · Jun 20

2026-06-16 → 2026-06-19

PricingIdentity & listingCadence

Reviews

What merchants are saying

1.90(4 reviews)
  • 25%positive1
  • 0%neutral0
  • 75%negative3

Popular mentions

  • ai quality
  • customer support
  • unmet expectations
  • feature limitations
  • support capabilities
  • product recommendations
  • ai accuracy
  • user experience

Top themes

  1. ai quality1
  2. customer support1
  3. unmet expectations1
  4. feature limitations1
  5. support capabilities1
  6. product recommendations1
  7. ai accuracy1
  8. user experience1

What merchants praise

"Chattly has completely transformed our customer support experience! The AI-powered responses are instant and accurate, helping our customers 24/7. We’ve seen a significant boost in satisfaction and faster problem resolution. Highly recommend!"
Estilo Masculino · 5 · 2025-03-20

What merchants complain about

I was excited to try Chattly for our online store, but the AI responses often felt generic and sometimes completely missed the point of customer queries. We had to step in manually more than expected. Disappointing for a product promising 24/7 smart support
offerz.zeedreams · 1

Plans

Chattly | Customer Chatbot AI pricing tiers.

Free

Free

  • 20 daily AI-generated responses
  • Standard Priority Support Care

Basic

$4.90/month

  • You have access to all features
  • 100 daily AI-generated responses
  • High Priority Support Care

Advanced

$9.90/month

  • You have access to all features
  • 200 daily AI-generated responses
  • High Priority Support Care

Professional

$19.90/month

  • You have access to all features
  • 400 daily AI-generated responses
  • High Priority Support Care

Capabilities

What Chattly can do.

The 24 capabilities Chattly lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

4
  • AI chatbots
  • Live chat
  • Multi-language
  • Real-time translation

Automated responses

7
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Cross-sell
  • Upsell
  • Send transcript

Customization

8
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Agent avatar

Upsell and cross-sell

Customization

2
  • One-click add-ons
  • Multi-language

Offers and recommendations

3
  • Warranties
  • Product recommendations
  • AI recommendations

FAQ

Chattly — frequently asked questions.

What is Chattly on Shopify?
Chattly, officially listed on the Shopify App Store as Chattly | Customer Chatbot AI, is a Shopify app in the Chat category. Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. It averages 1.90 out of 5 across 4 merchant reviews on the Shopify App Store.
How much does Chattly cost?
Chattly offers a free plan and 3 paid plans starting at $4/month and going up to $19.9/month. The free plan includes 20 daily AI-generated responses and Standard Priority Support Care. The paid plans unlock advanced features beyond what's available on the free tier.
Is Chattly free?
Yes — Chattly offers a free plan alongside paid options. The free plan includes 20 daily AI-generated responses and Standard Priority Support Care. Paid plans start at $4/month for advanced features.
When was Chattly launched?
Chattly launched on November 22, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 4 merchant reviews.
Is Chattly Built for Shopify?
Chattly does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Chattly alternatives?
Merchants commonly compare Chattly with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Chattly | Customer Chatbot AI.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Chattly | Customer Chatbot AI on the Shopify App Store ↗