Chatnative

Shopify chat app by chatnative·AI chatbot for sales and support with inbox - answers, engage, and works 24/7 on and off your store

Snapshot

#683of 820 inChat

Chatnative is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $49/mo

freemium

Built for Shopify

No

Years live

0

launched Jan 9, 2026

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where Chatnative sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#683

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Chatnative has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-29 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-29 → 2026-06-16

PricingIdentity & listingCadence

Plans

Chatnative pricing tiers.

Free

Free

  • 100 chats per month
  • 1000 AI trained products
  • Digital Employees LIMITED
  • AI inbox & auto-reply LIMITED
  • Knowledge base sync
  • Analytics & email follow-ups LIMITED

Starter

$49/month

  • 1000 chats per month
  • 5000 AI trained products
  • Digital Employees
  • AI inbox & auto-reply (iOS & Web)
  • Knowledge base sync
  • Analytics & email follow-ups

Pro

$199/month

  • 6000 chats per month
  • 20000 AI trained products
  • Digital Employees
  • AI inbox & auto-reply (iOS & Web)
  • Knowledge base sync
  • Analytics & email follow-ups

Scale

$499/month

  • 15000 chats per month
  • 50000 AI trained products
  • Digital Employees
  • AI inbox & auto-reply (iOS & Web)
  • Knowledge base sync
  • Analytics & email follow-ups

Capabilities

What Chatnative can do.

The 19 capabilities Chatnative lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

3
  • AI chatbots
  • Live chat
  • Social media

Automated responses

9
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Order updates
  • Cross-sell
  • Upsell

Customization

7
  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

FAQ

Chatnative — frequently asked questions.

What is Chatnative on Shopify?
Chatnative, officially listed on the Shopify App Store as Chatnative: AI Live Chat 2.0, is a Shopify app in the Chat category. Chatnative is an AI live chat and AI chatbot for Shopify that increases sales and automates customer support with a shared inbox. It answers questions, recommends, engage customers and handles orders 24/7. It learns your brand, products, and voice to deliver consistent, high-quality conversations. Unlike other live chat tools, it continues conversations even after customers leave your store, helping you convert more visitors and reduce support workload.
How much does Chatnative cost?
Chatnative offers a free plan and 3 paid plans starting at $49/month and going up to $499/month. The free plan includes 100 chats per month, 1000 AI trained products, Digital Employees LIMITED, and AI inbox & auto-reply LIMITED. The paid plans unlock advanced features beyond what's available on the free tier.
Is Chatnative free?
Yes — Chatnative offers a free plan alongside paid options. The free plan includes 100 chats per month, 1000 AI trained products, and Digital Employees LIMITED. Paid plans start at $49/month for advanced features.
When was Chatnative launched?
Chatnative launched on January 9, 2026.
Is Chatnative Built for Shopify?
Chatnative does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Chatnative alternatives?
Merchants commonly compare Chatnative with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Chatnative.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track Chatnative — free Start free

Prefer the source? View Chatnative on the Shopify App Store ↗