OngoingAI

Chatkit usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 150 messages/mo
  • • Up to 250 products
  • • Branded widget
  • • Order tracking & Assistance
  • • Engage & Flows
Starter$29/month
  • • 1,500 messages/mo
  • • Up to 1,000 products
  • • Branded widget
  • • Order tracking & Assistance
  • • Engage & Flows
What does Chatkit do?

Chatkit is the AI Chat Agent and Chatbot for Shopify. Help shoppers discover products, get recommendations, track orders and instant live support in chat.

  • Turn browsing into buying with a conversational AI chatbot agent
  • Lift cart size with product discovery, bundles and promotions inside the chat
  • Deflect a majority of support questions and queries with smart 24/7 AI support

Features

ChatAI chatbotsLive chatEmail chatAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsOrder updatesCross-sellUpsellSurveysColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#591 of 852
Review percentile
31th
Rating percentile
61th
On the App Store
0.2 yrs
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Frequently asked questions

Chatkit is the AI Chat Agent and Chatbot for Shopify. Help shoppers discover products, get recommendations, track orders and instant live support in chat. It's a chat tool for ecommerce stores.