Ctx

Shopify abandoned cart app by Softpulse Infotech·WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration

Snapshot

4.90(244 reviews)#18of 298 inAbandoned cart

Ongoing.AI tracks Ctx daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.90

244 reviews

Pricing

From $8/mo

freemium

Built for Shopify

No

Years live

11

launched Jun 9, 2015

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+3

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

2462442432412405.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Ctx added 3 reviews over the last 28 days.

Category rank over time

Where Ctx sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →

#22#28#34#39#45May 28May 31Jun 4Jun 8Jun 12Ctx · #43Updatrr WhatsApp Automation · #42BOB · #44
Best position observed: #26. Ctx slipped 16 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Ctx shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Ctx ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #30 on "abandoned cart".

#29#32#35#38#41May 28Jun 5Jun 14Jun 23Jul 2abandoned cart
1 term, 36 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • abandoned cart

    #39

    best #30

    −9 positions

Catalog position

Where Ctx sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#18

of 298 active apps

Review count percentile

94th

vs category siblings

Rating percentile

63th

vs category siblings

Years on App Store

11

since 2015

Listing change cadence

What Ctx has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+22shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21works_with: Shopify Flow Judge.me Loox Revie… → Shopify Flow Shopify Admin Judge…shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30works_with: Shopify Flow Shopify Admin Judge… → Shopify Flow Judge.me Loox Revie…shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Works With · Jul 1

Shopify Flow Shopify Admin Judge… → Shopify Flow Judge.me Loox Revie…

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(244 reviews)
  • 97%positive289
  • 0%neutral1
  • 2%negative7

Top themes

    What merchants praise

    Thanks for this awesome app. Whatsapp sharing button is very useful and abondoned cart helps in boost sales. Easy to install :)
    SeeandWear · 5

    What merchants complain about

    - Whatsapp chat feature doesn't work, it adds extra numbers to my phone number so customers are unable to contact me. - Whatsapp share button requires a code which I tried several times to put in but can't get it to show up. - Whatsapp sticky bar has a bad design and although I input a text, it doesn't show up in the bar. Overall useless app, why would I bother to pay for an upgrade if the basics don't work?
    Toothlet · 1

    Plans

    Ctx pricing tiers.

    FREE Forever

    Free

    • ∞ WhatsApp Chats
    • ∞ Premium Button Designs
    • Multiple Support Agents
    • Online/Offline Hours
    • WhatsApp Share Button
    • FAQs
    • Contact Us
    • Order Tracking

    ADVANCED

    $8.99/month

    • All Features in FREE +
    • Abandoned Checkout Recovery -Manual
    • Cash On Delivery Verification -Manual
    • Order Confirmation & Fulfillment -Manual

    PREMIUM(was 49.99)

    $24.99/month

    • Advanced+
    • WhatsApp Business API
    • Automated WhatsApp Messages
    • Auto Abandoned Checkout Recovery
    • COD Verification
    • Team Inbox
    • Schedule Broadcast

    Capabilities

    What Ctx can do.

    The 27 capabilities Ctx lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Abandoned cart

    Cart recovery

    4
    • Personalized campaigns
    • Discount offers
    • Conversion tracking
    • Automated workflows

    Display options

    5
    • Custom branding
    • Custom discount codes
    • Triggers
    • Templates
    • Customizable widgets

    Chat

    Real-time messaging

    2
    • Live chat
    • Behavior tracking

    Automated responses

    8
    • Cart recovery
    • COD verification
    • Discounts
    • FAQs
    • Review requests
    • Shipping alerts
    • Order updates
    • Upsell

    Customization

    8
    • Emojis and stickers
    • Chat window
    • Business hours
    • Welcome messages
    • Chat buttons
    • Tagging
    • Chat assignment
    • Agent avatar

    FAQ

    Ctx — frequently asked questions.

    What is Ctx on Shopify?
    Ctx, officially listed on the Shopify App Store as Ctx: WhatsApp Chat + Marketing, is a Shopify app in the Abandoned cart category. Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc. It averages 4.90 out of 5 across 244 merchant reviews on the Shopify App Store.
    How much does Ctx cost?
    Ctx offers a free plan and 2 paid plans starting at $8/month and going up to $24.99/month. The free plan includes ∞ WhatsApp Chats, ∞ Premium Button Designs, Multiple Support Agents, and Online/Offline Hours. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Ctx free?
    Yes — Ctx offers a free plan alongside paid options. The free plan includes ∞ WhatsApp Chats, ∞ Premium Button Designs, and Multiple Support Agents. Paid plans start at $8/month for advanced features.
    When was Ctx launched?
    Ctx launched on June 9, 2015 — over 11 years on the Shopify App Store. In that time it has gathered 244 merchant reviews.
    Is Ctx Built for Shopify?
    Ctx does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Ctx alternatives?
    Merchants commonly compare Ctx with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Postscript SMS Marketing. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Ctx.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Ctx on the Shopify App Store ↗