OngoingAI

Ctx usage & market intelligence

Shopify rating

4.9 ★

254 reviews

What merchants actually report
4.83average· 220 reviews analyzed· 217 with written feedback
92% 5★4% ≤3★

31% of attributable reviewers are India merchants. 22% had used the app for a year or more when they reviewed.

The developer replies to 8% of reviews overall and 13% of critical ones.

Recent reviewers rate Ctx 5.00, above its 4.83 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

8%

Developer response rate

Replies to critical

13%

On 3★ and below

Long-term reviewers

22%

Using 1yr+ at review

Top merchant markets

India 31%Singapore 6%United Arab Emirates 5%United States 4%Italy 4%

Tenure when reviewed

under a day 18%days 30%months 30%a year or more 22%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FREE ForeverFree
  • • ∞ WhatsApp Chats
  • • ∞ Premium Button Designs
  • • Multiple Support Agents
  • • Online/Offline Hours
  • • WhatsApp Share Button
ADVANCED$8.99/month

14-day free trial

  • • All Features in FREE +
  • • Abandoned Checkout Recovery -Manual
  • • Cash On Delivery Verification -Manual
  • • Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99)$24.99/month

14-day free trial

  • • Advanced+
  • • WhatsApp Business API
  • • Automated WhatsApp Messages
  • • Auto Abandoned Checkout Recovery
  • • COD Verification
What does Ctx do?

Recover abandoned checkouts, WhatsApp Chat, FAQ, Order tracking, Automated WhatsApp messages, Manual WhatsApp messages, CRM tool Chrome Extension and more.

  • All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
  • WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
  • Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
  • Chat button with multiple agent, online hours, WhatsApp business API integration
  • WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns

Features

Abandoned cartPersonalized campaignsDiscount offersConversion trackingAutomated workflowsCustom brandingCustom discount codesTriggersTemplatesCustomizable widgetsChatLive chatBehavior trackingCart recoveryCOD verificationDiscountsFAQsReview requestsShipping alertsOrder updatesUpsellEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
254+41 · 26d~1.6/day· Rating steady at 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#36 on Aug 15 → #28 on Sep 5 · 22 observed days#28▲8
  • Chat#67 on Aug 15 → #56 on Sep 5 · 22 observed days#56▲11

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#15 of 255
Review percentile
95th
Rating percentile
73th
On the App Store
11.2 yrs
Works with
Integrations listed for Ctx: WhatsApp Chat + Marketing
Shopify FlowJudge.meLoox ReviewsWhatsAppWhatsApp APIWhatsApp Business API
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Frequently asked questions

Recover abandoned checkouts, WhatsApp Chat, FAQ, Order tracking, Automated WhatsApp messages, Manual WhatsApp messages, CRM tool Chrome Extension and more. It's a abandoned cart tool for ecommerce stores.