Chat · refreshed Jun 12, 2026
Chatinbox ‑ Customer Happiness for Shopify
by Chat Inbox · Connect with customers, streamline customer service, and grow your business with WhatsApp Chats.
2 reviews, 3.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
3.00
2 reviews
Pricing
From $25/mo
free_trial
Built for Shopify
No
Years live
5
launched Mar 12, 2021
Last updated
Apr 28, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Chatinbox ‑ Customer Happiness sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#231
of 767 active apps
Review count percentile
65th
vs category siblings
Rating percentile
56th
vs category siblings
Years on App Store
5
since 2021
Listing change cadence
What Chatinbox ‑ Customer Happiness has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-04-28
Works With · May 29
set to WhatsApp WooCommerce ZOHO
Launched At · May 29
set to Mar 12, 2021
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive67% · 2
- Neutral0% · 0
- Negative33% · 1
“I'm very very happy with this app. If you use Whatsapp to comunicate with your customers, this is an app you MUST have in your Shopify. Also, the support team is Amazing. Congratulations by this work!! - Estoy muy muy contento con esta app. Si usas Whatsapp para comunicarte con tus clientes, esta app no puede faltar en tu Shopify. Además, el equipo de soporte es increíble. Enhorabuena por vuestro trabajo!!”
“Pésima app, se reinicia a cada momento y no permite trabajar. Desepcionante ver que no realicen pruebas permanentes sobre el funcionamiento de las apps”
Top themes
- 1. performance1
- 2. stability1
- 3. quality-assurance1
Plans
Chatinbox ‑ Customer Happiness pricing tiers.
Basic Plan
$25/month
- Multi Agents
- Custom Fields
- Basic Ticketing
- Labels, Libraries & Notes
- See Customers & Orders in Chat
- Agent & Chat Performance
- WhatsApp Button
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Chatinbox ‑ Customer Happiness.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Chatinbox ‑ Customer Happiness on the Shopify App Store ↗