OngoingAI

Chatgram usage & market intelligence

What does Chatgram do?

Run your Shopify store's customer support with your agents entirely from Telegram. Add a live chat widget, respond with agents & AI-powered suggested replies.

  • Reply to customer questions from Telegram — no extra dashboard or app needed
  • Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
  • Multi-agent inbox with tracking & chat history to prevent duplicate replies
  • Receive and reply in any language with built-in auto-translation
  • Manage support for multiple Shopify stores from one Telegram channel

Features

ChatAI chatbotsLive chatDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsUpsellColor and fontChat windowBusiness hoursWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#677 of 852
Review percentile
21th
Rating percentile
61th
On the App Store
0.3 yrs

Frequently asked questions

Run your Shopify store's customer support with your agents entirely from Telegram. Add a live chat widget, respond with agents & AI-powered suggested replies. It's a chat tool for ecommerce stores.