Chat ON Desk

Shopify abandoned cart app by Exorer AI·OTP Login + WhatsApp Cart Recovery & Order Alerts

Snapshot

5.00(4 reviews)#113of 301 inAbandoned cart

Ongoing.AI tracks Chat ON Desk daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesAbandoned cartAccounts and login

Rating

5.00

4 reviews

Pricing

From $0/mo

freemium

Built for Shopify

No

Years live

2

launched Jun 17, 2024

Last updated

Jul 2, 2026

Shopify listing

Catalog position

Where Chat ON Desk sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#113

of 301 active apps

Review count percentile

61th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Chat ON Desk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-27 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-02Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 3

2026-06-30 → 2026-07-02

Shopify Lastmod · Jul 1

2026-06-20 → 2026-06-30

Shopify Lastmod · Jun 21

2026-06-16 → 2026-06-20

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(4 reviews)
  • 100%positive5
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “I have search many whatsapp api servoce provider and finally i stick which chatondesk and its best things is live customer service and solution which you want and also free of cost customes setting and feature they are provides. i am happy with chatOnDesk services”
    Buyoom · 5★ · 2025-09-19

    Plans

    Chat ON Desk pricing tiers.

    Free

    Free to install

      Capabilities

      What Chat ON Desk can do.

      The 26 capabilities Chat ON Desk lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

      Abandoned cart

      Cart recovery

      10
      • Exit pop-ups
      • Personalized campaigns
      • Retargeting ads
      • SMS notifications
      • Multi-channel messaging
      • Cross-device carts
      • Opt-in pop-ups
      • Discount offers
      • Time-limited offers
      • Automated workflows

      Display options

      6
      • Custom branding
      • Triggers
      • Templates
      • Customizable widgets
      • Multi-language
      • Targeting rules

      Accounts and login

      Customer login

      4
      • Single sign-on (SSO)
      • Multi-factor auth
      • SMS verification
      • One-time password (OTP)

      Account management

      4
      • Accounts portal
      • Profiles
      • Registration forms
      • Multi-language

      Access control

      2
      • Password protection
      • Custom rules

      FAQ

      Chat ON Desk — frequently asked questions.

      What is Chat ON Desk on Shopify?
      Chat ON Desk is a Shopify app in the Abandoned cart category. Chat ON Desk adds OTP-based login and checkout verification to reduce fraud and COD return-to-origin losses. It supports COD order confirmation via WhatsApp, with responses synced to Shopify admin, and also helps convert COD to prepaid. The app automates cart recovery for abandoned carts, sends real-time order, shipping, and refund alerts, displays a Click-to-WhatsApp icon for direct chats, and enables automated customer engagement flows. It averages 5.00 out of 5 across 4 merchant reviews on the Shopify App Store.
      How much does Chat ON Desk cost?
      Chat ON Desk is priced at $0/month on the Shopify App Store.
      When was Chat ON Desk launched?
      Chat ON Desk launched on June 17, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 4 merchant reviews.
      Is Chat ON Desk Built for Shopify?
      Chat ON Desk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
      What are the best Chat ON Desk alternatives?
      Merchants commonly compare Chat ON Desk with Postscript SMS Marketing, Pushdaddy Many Chat ,Cloud API, Sami B2B Lock,Password Protect, and Dondy. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

      Alternatives

      Apps merchants pick instead.

      Postscript

      Postscript SMS Marketing

      4.70★1,123

      Known for: customer-support

      Pushdaddy

      Pushdaddy Many Chat ,Cloud API

      4.30★985

      Known for: customer-support

      Samita

      Sami B2B Lock,Password Protect

      4.90★933

      Known for: customer-support

      Dondy

      Dondy: WhatsApp Marketing+Chat

      4.80★789
      Browse more inAll Abandoned cart apps All Accounts and login apps

      Methodology

      Where the numbers come from.

      Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

      Find every brand running Chat ON Desk.

      Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

      Track Chat ON Desk — free Start free

      Prefer the source? View Chat ON Desk on the Shopify App Store ↗