OngoingAI

AI ChatBot & Live Chat usage & market intelligence

Shopify rating

5.0 ★

1 reviews

What does AI ChatBot & Live Chat do?

Engage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving ...

  • Engage shoppers via live chat – answer questions and close sales
  • Automated bot instantly answers common questions, reducing support workload 24/7
  • Resolve support requests faster with an integrated ticketing solution
  • Match colors & position to your brand. Control when/where it appears on store

Features

ChatAI chatbotsLive chatEmail chatColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsChat flows
Review history
Daily review count on the Shopify App Store
1±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#272 of 852
Review percentile
68th
Rating percentile
100th
On the App Store
1.3 yrs
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Frequently asked questions

Engage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving ... It's a chat tool for ecommerce stores.