Chat · refreshed Jun 12, 2026
Charla Live Chat for Shopify
by Charla Live Chat · Connect with your visitors instantly with our live chat software.
4 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
5.00
4 reviews
Pricing
From $12/mo
freemium
Built for Shopify
No
Years live
3
launched Feb 8, 2023
Last updated
Jun 10, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Charla Live Chat sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#182
of 767 active apps
Review count percentile
75th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
3
since 2023
Listing change cadence
What Charla Live Chat has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 11
2026-06-03 → 2026-06-10
Shopify Lastmod · Jun 4
2026-05-28 → 2026-06-03
Shopify Lastmod · May 30
set to 2026-05-28
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 9
- Neutral0% · 0
- Negative0% · 0
“After using Charla for a long time, I’m very satisfied with both the product quality and the support service. We can highly customize Charla to suit various types of websites. Communication with customers is smooth anywhere using the mobile apps. New features are added regularly. This is an app you can’t miss. Thanks Charla team for great work!”
Top themes
Plans
Charla Live Chat pricing tiers.
Free Forever
Free
- Includes 1 Agent
- Includes 1 Site
- Automated Chatflows and AI Chatbots
- Unlimited Conversations
- Visitor Insights
- iOS and Mobile Apps
Starter
$12/month
- All Free Plan Features
- Remove Charla Branding
- Unlimited AI Conversations
- Unlimited History
- Messenger/Instagram/WhatsApp Integration
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Charla Live Chat.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Charla Live Chat on the Shopify App Store ↗