OngoingAI

Channels usage & market intelligence

Shopify rating

1.0 ★

1 reviews

Pricing
Free trial available
Plus$29/month

7-day free trial · or $288/year and save 17%

  • • 5000 web calls
  • • 3 users (+$10 for additional)
  • • Free phone number
  • • Outgoing calls
  • • Customer Recognition
Advanced$75/month

7-day free trial · or $744/year and save 17%

  • • Everything in Plus plan and
  • • Unlimited web calls
  • • 5 users (+$20 for additional)
  • • 365 days of calls history
  • • Unlimited calls to US & Canada
What does Channels do?

Improve your customer experience and connect with allow them to connect with you in real time! Create your trial account and set up your business p...

  • You can set up IVR for your customer to connect them with the right agent.
  • You can record your calls and download them after the conversation.
  • Easy creating contacts after the call to keep the customer detail.

Features

Chat
Review history
Daily review count on the Shopify App Store
1±0 · 21d· Rating steady at 1.0★
Aug 16Sep 5

Daily tracking from Aug 10, 2026 through today · 21 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#244 of 852
Review percentile
71th
Rating percentile
62th
On the App Store
5.9 yrs
Works with
Integrations listed for Channels ‑ web calls and ivr.
HubSpotLiveChatPipedriveZapierZendesk
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The App Store's own "more apps like this" for Channels
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Frequently asked questions

Improve your customer experience and connect with allow them to connect with you in real time! Create your trial account and set up your business p... It's a chat tool for ecommerce stores.