Chat · refreshed Jun 12, 2026
Channels ‑ web calls and ivr. for Shopify
by Channels · Get your number and build your own contact center in 5 minutes with the Channels app!
1 reviews, 1.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
1.00
1 reviews
Pricing
From $29/mo
free_trial
Built for Shopify
No
Years live
5
launched Sep 24, 2020
Last updated
Apr 28, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where Channels ‑ web calls and ivr. sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#285
of 767 active apps
Review count percentile
54th
vs category siblings
Rating percentile
54th
vs category siblings
Years on App Store
5
since 2020
Listing change cadence
What Channels ‑ web calls and ivr. has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-04-28
Works With · May 29
set to HubSpot LiveChat Pipedrive Zapie…
Launched At · May 29
set to Sep 24, 2020
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive50% · 1
- Neutral0% · 0
- Negative50% · 1
“Better than EasyCall, I haven't use the app enough yet to comment on it, but the customer service is great! I Will update later.”
“purchased $288 for a-year package and they are asking for extra charges for forwarding calls to our landline. there are other alternatives without extra charges. Also, they didn't get back to us for our cancellation and refund request yet.”
Top themes
- 1. pricing1
- 2. missing-features1
- 3. customer-support1
Plans
Channels ‑ web calls and ivr. pricing tiers.
Plus
$29/month
- 5000 web calls
- 3 users (+$10 for additional)
- Free phone number
- Outgoing calls
- Customer Recognition
- IVR
- SMS
- 30 days of calls history
Advanced
$75/month
- Everything in Plus plan and
- Unlimited web calls
- 5 users (+$20 for additional)
- 365 days of calls history
- Unlimited calls to US & Canada
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: feature-limitations
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: bug-notifications
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: missing-feature
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Channels ‑ web calls and ivr..
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Channels ‑ web calls and ivr. on the Shopify App Store ↗