OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free Plan
Free
  • • 10 callback leads/mo · 10 RMA/RGA /mo
  • • Standard Popup
  • • Basic CRM
  • • Basic Floating Button
  • • RMA / RGA form & request inbox
Starter
$29.99/month
or $299/year and save 17%
  • • 50 callback leads/mo
  • • 50 RMA/RGA submissions/mo
  • • Standard Popup & Basic CRM
  • • RMA / RGA form & request inbox
  • • Branding Removal
Professional
$59.99/month
or $599/year and save 17%
  • • 3,000 callback leads/mo
  • • 3,000 RMA/RGA submissions/mo
  • • Standard Popup
  • • RMA / RGA form & request inbox
  • • Countdown timer with configurable hours
Enterprise
$129.99/month
or $1,299/year and save 17%
  • • Everything in Professional
  • • Unlimited leads & RMA/RGA Submissions
  • • AI callback time suggestions
  • • AI Intent Analysis (OpenAI & Gemini)
  • • RMA / RGA form & request inbox
What does ESTS do?

Add a call button on product pages or all pages, collect callback requests, manage phone orders, and convert more Shopify visitors into sales.

  • AI analyzes incoming requests and identifies high-priority leads.
  • Merchants can maintain phone order records from their app section.
  • Just click on a button from the product page, and place the order instantly.
  • Let Customers Reach You Faster — Convert More, Effortlessly
  • Advanced RMA/RGA Automation & Priority Return Handling & Insights

Features

ChatCustomer insightsOrders - Other
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Orders - Other
    #346
  • Chat
    #654▲2

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#385 of 889
Review percentile
57th
Rating percentile
61th
On the App Store
3.3 yrs
Works with
Integrations listed for ESTS ‑ RMA Call Desk
BrevoGoogle GeminiKlaviyoMailchimpOpenAITwilio (SMS/WhatsApp)
Apps similar to ESTS
The App Store's own "more apps like this" for ESTS
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Frequently asked questions

Add a call button on product pages or all pages, collect callback requests, manage phone orders, and convert more Shopify visitors into sales. It's a chat tool for ecommerce stores.