OngoingAI

ESTS usage & market intelligence

Pricing
Free plan available
Free PlanFree
  • 10 callback leads/mo · 10 RMA/RGA /mo
  • Standard Popup
  • Basic CRM
  • Basic Floating Button
  • RMA / RGA form & request inbox
Starter$29.99/month

or $299/year and save 17%

  • 50 callback leads/mo
  • 50 RMA/RGA submissions/mo
  • Standard Popup & Basic CRM
  • RMA / RGA form & request inbox
  • Branding Removal
Professional$59.99/month

or $599/year and save 17%

  • 3,000 callback leads/mo
  • 3,000 RMA/RGA submissions/mo
  • Standard Popup
  • RMA / RGA form & request inbox
  • Countdown timer with configurable hours
Enterprise$129.99/month

or $1,299/year and save 17%

  • Everything in Professional
  • Unlimited leads & RMA/RGA Submissions
  • AI callback time suggestions
  • AI Intent Analysis (OpenAI & Gemini)
  • RMA / RGA form & request inbox
What does ESTS do?

Add a call button on product pages or all pages, collect callback requests, manage phone orders, and convert more Shopify visitors into sales.

  • AI analyzes incoming requests and identifies high-priority leads.
  • Merchants can maintain phone order records from their app section.
  • Just click on a button from the product page, and place the order instantly.
  • Let Customers Reach You Faster — Convert More, Effortlessly
  • Advanced RMA/RGA Automation & Priority Return Handling & Insights

Features

ChatCustomer insightsOrders - Other
Review history
Daily review count on the Shopify App Store
0±0 · 27d· Rating steady at 0.0
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#372 of 852
Review percentile
56th
Rating percentile
61th
On the App Store
3.3 yrs
Works with
Integrations listed for ESTS ‑ RMA Call Desk
BrevoGoogle GeminiKlaviyoMailchimpOpenAITwilio (SMS/WhatsApp)

Frequently asked questions

Add a call button on product pages or all pages, collect callback requests, manage phone orders, and convert more Shopify visitors into sales. It's a chat tool for ecommerce stores.