OngoingAI

BOB usage & market intelligence

Shopify rating

5.0 ★

81 reviews

What merchants actually report
4.97average· 78 reviews analyzed· 78 with written feedback
97% 5★0% ≤3★

100% of attributable reviewers are India merchants.

The developer rarely replies to reviews publicly.

Rating · last 90d

—

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

—

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Tenure when reviewed

days 3%months 97%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Free trial -7 days$4.99/month

7-day free trial

  • • Abandoned Cart & WhatsApp Broadcasts
  • • AI Chatbot & Omnichannel Support Inbox
  • • Instagram Comment & DM Automation
  • • Click-To-WhatsApp Ads & Upsell Campaigns
  • • Loyalty Widget & Win-back Automation
What does BOB do?

Recover abandoned carts, win-back customers & automate WhatsApp marketing with AI chatbot. Omnichannel inbox for WhatsApp, Instagram & Email. Trusted worldwide.

  • WhatsApp Marketing — Segmented broadcasts, drip campaigns & catalogs via API
  • Abandoned Cart Recovery — Recover lost revenue & win-back via WhatsApp
  • AI Sales & Support Chat — AI agents drive revenue & resolve queries 24/7
  • Order Updates — Real-time shipping, delivery & payment confirmations
  • Omnichannel Inbox — WhatsApp, Instagram, Email & multi-agent support

Features

ChatAI chatbotsLive chatEmail chatMulti-languageAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsProduct recommendationsQuick repliesShipping alertsOrder updatesCross-sellUpsellAbandoned cartPersonalized campaignsRetargeting adsSMS notificationsMulti-channel messagingCross-device cartsDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingPop-up builderCustom discount codesTriggersTemplatesCustomizable widgetsTargeting rules
Review history
Daily review count on the Shopify App Store
81+3 · 27d~0.1/day· Rating steady at 5.0★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#58 on Aug 15 → #66 on Sep 5 · 22 observed days#66▼8
  • Chat#87 on Aug 20 → #91 on Aug 21 · 2 observed days#91▼4

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#34 of 852
Review percentile
96th
Rating percentile
100th
On the App Store
2.9 yrs
Works with
Integrations listed for BOB: WhatsApp Marketing + AI
CheckoutCustomer accountsCashfreeInstagramRazorpayShiprocketwhatsapp
Apps similar to BOB
The App Store's own "more apps like this" for BOB
Dondy: WhatsApp Marketing+Chat
4.9(825)

Free plan available

WhatFlow: Whatsapp Automation
3.9(335)

Free trial available

CK: Abandoned cart on WhatsApp
5.0(296)

Free plan available

Frequently asked questions

Recover abandoned carts, win-back customers & automate WhatsApp marketing with AI chatbot. Omnichannel inbox for WhatsApp, Instagram & Email. Trusted worldwide. It's a chat tool for ecommerce stores.