BOB

Shopify chat app by BusinessOnBot·Abandoned cart recovery, AI-powered WhatsApp marketing, automation, chatbot & omnichannel support

Snapshot

5.00(85 reviews)#42of 811 inChat

Ongoing.AI tracks BOB daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatAbandoned cart

Rating

5.00

85 reviews

Pricing

From $4/mo

free_trial

Built for Shopify

No

Years live

2

launched Oct 3, 2023

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#86#86#86#85#855.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
BOB added 0 reviews over the last 28 days.

Category rank over time

Where BOB sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →

#65#68#70#73#75May 29May 31Jun 2Jun 4Jun 7BOB · #67
Best position observed: #66. BOB climbed 5 positions over the window.

Keyword rank over time

Where BOB shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term BOB ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #22 on "abandoned cart".

#21#28#34#41#47May 28Jun 5Jun 14Jun 23Jul 2abandoned cart
1 term, 36 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • abandoned cart

    #46

    best #22

    −20 positions

Catalog position

Where BOB sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#42

of 811 active apps

Review count percentile

95th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What BOB has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-08 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(85 reviews)
  • 100%positive86
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Their flow builder is flexible and allows for a lot of customization. It's perfect for scaling our business and optimizing customer interactions. The app is reliable and cost-effective. Our POC Tejashree has been supportive in resolving all our queries and proactive is suggesting the best strategies for epitight continuous growth.”
    Epitight · 5★

    Plans

    BOB pricing tiers.

    Free trial -7 days

    $4.99/month

    • Abandoned Cart & WhatsApp Broadcasts
    • AI Chatbot & Omnichannel Support Inbox
    • Instagram Comment & DM Automation
    • Click-To-WhatsApp Ads & Upsell Campaigns
    • Loyalty Widget & Win-back Automation

    Capabilities

    What WhatsApp Marketing + AI can do.

    The 33 capabilities WhatsApp Marketing + AI lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    6
    • AI chatbots
    • Live chat
    • Email chat
    • Multi-language
    • Agent analytics
    • Customer insights

    Automated responses

    10
    • Cart recovery
    • COD verification
    • Discounts
    • FAQs
    • Product recommendations
    • Quick replies
    • Shipping alerts
    • Order updates
    • Cross-sell
    • Upsell

    Abandoned cart

    Cart recovery

    9
    • Personalized campaigns
    • Retargeting ads
    • SMS notifications
    • Multi-channel messaging
    • Cross-device carts
    • Discount offers
    • Time-limited offers
    • Conversion tracking
    • Automated workflows

    Display options

    8
    • Custom branding
    • Pop-up builder
    • Custom discount codes
    • Triggers
    • Templates
    • Customizable widgets
    • Multi-language
    • Targeting rules

    FAQ

    WhatsApp Marketing + AI — frequently asked questions.

    What is WhatsApp Marketing + AI on Shopify?
    WhatsApp Marketing + AI, officially listed on the Shopify App Store as BOB: WhatsApp Marketing + AI, is a Shopify app in the Chat category. BusinessOnBot helps ecommerce stores worldwide recover abandoned carts, automate WhatsApp marketing and deliver instant AI-powered customer support. Send WhatsApp broadcasts, drip automation and product catalogs via WhatsApp API. Our AI chatbot and live chat resolves queries across WhatsApp, Instagram, Email and web chat. Automate order updates, shipping alerts and payment confirmations. Run AI sales campaigns, win-back flows and segmented broadcasts. Manage all chats from one omnichannel inbox. It averages 5.00 out of 5 across 85 merchant reviews on the Shopify App Store.
    How much does WhatsApp Marketing + AI cost?
    WhatsApp Marketing + AI has a single paid plan at $4/month on the Shopify App Store.
    Is WhatsApp Marketing + AI free?
    No, WhatsApp Marketing + AI is a paid Shopify app. Plans start at $4/month on the Shopify App Store.
    When was WhatsApp Marketing + AI launched?
    WhatsApp Marketing + AI launched on October 3, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 85 merchant reviews.
    Is WhatsApp Marketing + AI Built for Shopify?
    WhatsApp Marketing + AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best WhatsApp Marketing + AI alternatives?
    Merchants commonly compare WhatsApp Marketing + AI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Postscript SMS Marketing. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,439

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Postscript

    Postscript SMS Marketing

    4.70★1,122

    Known for: customer-support

    Browse more inAll Chat apps All Abandoned cart apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running BOB.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on BOB

    Prefer the source? View BOB on the Shopify App Store ↗