bd ‑ Custom Chatbot & Phone AI

Shopify chat app by BOUDRAW·AI phone and chat to handle customer support. Learns from user interactions and improves over time!

Snapshot

5.00(5 reviews)#178of 820 inChat

Ongoing.AI tracks bd ‑ Custom Chatbot & Phone AI daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

5 reviews

Pricing

From $19/mo

free_trial

Built for Shopify

No

Years live

1

launched Sep 30, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where bd ‑ Custom Chatbot & Phone AI sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#178

of 820 active apps

Review count percentile

78th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What bd ‑ Custom Chatbot & Phone AI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-14 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(5 reviews)
  • 100%positive6
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “This is a great Chat AI platform and the support on this is superb! Ted and team are great and they keep improving this AI app every week! They take recommendations and feedback. Perfect for any Store!”
    PKL Sportz · 5★ · 2025-10-15

    Plans

    bd ‑ Custom Chatbot & Phone AI pricing tiers.

    Starter

    $19/month

    • Auto Help Center - Learns from inquiries
    • Intelligent AI models (non-reasoning)
    • Customise the Chat Widget
    • Up to 50 resolutions/month

    Pro

    $29/month

    • All in Starter, plus:
    • Powerful AI Models (hybrid-reasoning)
    • Up to 3 seats for your team
    • Up to 100 resolutions/month

    Business

    $49/month

    • All in Pro, plus:
    • Reads orders and products from the store
    • Up to 5 seats for your team
    • Up to 200 Resolutions / month

    Human-Level

    $99/month

    • All in Business, plus:
    • Reasoning AI Models (full-reasoning)
    • Unlimited seats for your team
    • Up to 400 resolutions/month
    • AI Phone Calls - Up to 25 minutes/day

    Capabilities

    What bd can do.

    The 21 capabilities bd lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    10
    • AI chatbots
    • Live chat
    • Email chat
    • Voice support
    • Multi-language
    • Real-time translation
    • Push notifications
    • Callback
    • Behavior tracking
    • Agent analytics

    Automated responses

    5
    • FAQs
    • Greetings
    • Product recommendations
    • Order updates
    • Cross-sell

    Customization

    6
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat buttons
    • Chat flows

    FAQ

    bd — frequently asked questions.

    What is bd on Shopify?
    bd, officially listed on the Shopify App Store as bd ‑ Custom Chatbot & Phone AI, is a Shopify app in the Chat category. Boudraw is an all-new way for customers to interact with your online store. The customer will be greeted by a 24/7 AI agent who can help them with product research and comparison, order updates, general inquiries and much more. It learns and can evolve, reducing the need for human intervention as time goes on. Extensive reports and alerts can help you immediately assess customer requests and meet the needs of your business more easily than ever. The agent can even call on your behalf! It averages 5.00 out of 5 across 5 merchant reviews on the Shopify App Store.
    How much does bd cost?
    bd has 4 paid plans on the Shopify App Store, starting at $19/month and going up to $99/month.
    Is bd free?
    No, bd is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
    When was bd launched?
    bd launched on September 30, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 5 merchant reviews.
    Is bd Built for Shopify?
    bd does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best bd alternatives?
    Merchants commonly compare bd with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running bd ‑ Custom Chatbot & Phone AI.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track bd ‑ Custom Chatbot & Phone AI — free Start free

    Prefer the source? View bd ‑ Custom Chatbot & Phone AI on the Shopify App Store ↗