OngoingAI

Bolna usage & market intelligence

Pricing
Free trial available
Basic $9.99/mth$9.99/month

5-day free trial

  • • Get started with 1 dedicated phone number
  • • Enjoy 100 free inbound minutes every month
  • • Add extra minutes at 10 cents
Advance $19.99$19.99/month

5-day free trial

  • • Boost your reach with 2 dedicated phone numbers
  • • Benefit from 250 free inbound minutes every month
  • • Add extra minutes at 10 cents
Premium $39.99$39.99/month

5-day free trial

  • • Maximize your communication with 4 dedicated phone numbers
  • • Take advantage of 600 free inbound minutes monthly
  • • Add extra minutes at 8 cents
What does Bolna do?

Businesses are unable to answer their volume of inbound calls. Bolna provides businesses with an intelligent human-like 24 hours available AI Front...

  • Never miss any customer call - our AI agents work 24 hours to answer all calls
  • Super easy to setup - go live in 2 minutes by using our pre-built agents.
  • Get complete transcripts, recordings, summaries of every call

Features

HelpdeskPhoneSelf-serviceHelp centerAuto-replyAI responsesTicketingEscalationOrder trackingCustomer notificationsFeedback surveysMulti-languageReportsWorkflow automationEmail responsesOrder fulfillmentReturn processingAPIsConditional logicCustom triggersCustom workflows
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#73 of 161
Review percentile
55th
Rating percentile
65th
On the App Store
1.9 yrs
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Frequently asked questions

Businesses are unable to answer their volume of inbound calls. Bolna provides businesses with an intelligent human-like 24 hours available AI Front... It's a helpdesk tool for ecommerce stores.