OngoingAI

Bolna usage & market intelligence

Pricing
Free trial available
Basic $9.99/mth$9.99/month

5-day free trial

  • • Get started with 1 dedicated phone number
  • • Enjoy 100 free inbound minutes every month
  • • Add extra minutes at 10 cents
Advance $19.99$19.99/month

5-day free trial

  • • Boost your reach with 2 dedicated phone numbers
  • • Benefit from 250 free inbound minutes every month
  • • Add extra minutes at 10 cents
Premium $39.99$39.99/month

5-day free trial

  • • Maximize your communication with 4 dedicated phone numbers
  • • Take advantage of 600 free inbound minutes monthly
  • • Add extra minutes at 8 cents
What does Bolna do?

Businesses are unable to answer their volume of inbound calls. Bolna provides businesses with an intelligent human-like 24 hours available AI Front...

  • Never miss any customer call - our AI agents work 24 hours to answer all calls
  • Super easy to setup - go live in 2 minutes by using our pre-built agents.
  • Get complete transcripts, recordings, summaries of every call

Features

HelpdeskPhoneSelf-serviceHelp centerAuto-replyAI responsesTicketingEscalationOrder trackingCustomer notificationsFeedback surveysMulti-languageReportsWorkflow automationEmail responsesOrder fulfillmentReturn processingAPIsConditional logicCustom triggersCustom workflows
Catalog position
Within Helpdesk on the App Store
Rank by reviews
#66 of 146
Review percentile
55th
Rating percentile
67th
On the App Store
1.8 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 10d
0 on Aug 10 → 0 on Aug 19 · 9 observed days
Aug 10No change observedAug 19
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

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Frequently asked questions

Businesses are unable to answer their volume of inbound calls. Bolna provides businesses with an intelligent human-like 24 hours available AI Front... It's a helpdesk tool for ecommerce stores.