OngoingAI

Bob Go smart shipping solution usage & market intelligence

Shopify rating

3.8 ★

34 reviews

What merchants actually report
4.71average· 35 reviews analyzed· 35 with written feedback
86% 5★6% ≤3★

100% of attributable reviewers are South Africa merchants. 69% had used the app for a year or more when they reviewed.

The developer replies to 3% of reviews overall and 0% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

3%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

69%

Using 1yr+ at review

Tenure when reviewed

days 9%months 23%a year or more 69%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Pay as you goFree to install
  • • No monthly subscription fees.
  • • Only pay for the shipments you send.
  • • Access all Bob Go couriers.
  • • Basic tracking and email notifications.
Starter$15.22/month

14-day free trial

  • • R249 per month, excl. VAT.
  • • Discounted rates*.
  • • 10 delivery partners.
  • • 3 sales channels.
  • • Up to 4 users.
Advanced$45.60/month

14-day free trial

  • • R749 per month, excl. VAT.
  • • Everything in Starter, plus
  • • 5 sales channels.
  • • Up to 5 users.
  • • Zebra sticker waybills.
Premium$121.71/month

14-day free trial

  • • R1999+ per month, excl. VAT.
  • • Everything in Advanced, plus
  • • 10 sales channels.
  • • Up to 10 users.
  • • Order packing control.
What does Bob Go smart shipping solution do?

Automating and streamlining shipping processes for ecommerce businesses in South Africa, saving them valuable time and money.

  • Deliver anywhere in South Africa and get rates from multiple delivery partners.
  • Generate automated waybills and send collection requests with one click.
  • Keep customers updated with customisable tracking notification emails.

Features

ShippingLabel creationLabel customizationBulk printingAddress validationPacking slipsReturn labelsBarcode scanningShipping insuranceShipping rulesDelivery dateOrder syncCarrier selectionShipping ratesReal-time trackingBranded tracking pageEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
34+13 · 29d~0.4/day· Rating 4.6★ → 3.8★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Shipping#96▼4

Tracked daily · last 20 days · as of 2026-09-05

Catalog position
Within Shipping on the App Store
Rank by reviews
#57 of 878
Review percentile
94th
Rating percentile
69th
On the App Store
10.8 yrs
Works with
Integrations listed for Bob Go smart shipping solution
CheckoutBob BoxFastwayPargoRAMSkyNetThe Courier Guy
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Frequently asked questions

Automating and streamlining shipping processes for ecommerce businesses in South Africa, saving them valuable time and money. It's a shipping tool for ecommerce stores.