OngoingAI

BIK Instagram, Whatsapp, Email usage & market intelligence

Shopify rating

4.9 ★

137 reviews

What merchants actually report
4.88average· 131 reviews analyzed· 124 with written feedback
95% 5★3% ≤3★

97% of attributable reviewers are India merchants. 12% had used the app for a year or more when they reviewed.

The developer rarely replies to reviews publicly.

Recent reviewers rate BIK Instagram, Whatsapp, Email 5.00, above its 4.88 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

12%

Using 1yr+ at review

Top merchant markets

India 97%Brazil 1%Germany 1%Pakistan 1%United Arab Emirates 1%

Tenure when reviewed

under a day 5%days 8%months 76%a year or more 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
What does BIK Instagram, Whatsapp, Email do?

Whatsapp, Email, SMS, Instagram marketing, automation, helpdesk for Shopify brands under 1 single app. Get started today @ 14 days free trial

  • Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS
  • Advanced Chatbot & Journeys - Whatsapp & Instagram.
  • Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email
  • Instagram AI - Comment to DM, End to End purchase on Instagram
  • Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.

Features

Email marketingEmail campaignsSMS campaignsSocial mediaNewslettersPop-upsFormsDiscountsPromotionsUpsell emailsCross-sell emailsCart emailsCheckout emailsAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsPrice drop emailsBack-in-stock emailsWin-back emailsDrip campaignsCustom campaignsAI generationBulk editingEmail domainsConsent collectionEmail capture listSMS capture listAutomationsSMS marketingBulk messagingCart recoveryBirthday messagesDiscount codesFeedback requestsOrder confirmationsProduct recommendationsOrder trackingSubscription renewalsWelcome messages
Review history
Daily review count on the Shopify App Store
137+13 · 27d~0.5/day· Rating 4.8★ → 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • SMS marketing#19 on Aug 15 → #19 on Sep 5 · 22 observed days#19
  • Email marketing#34 on Aug 14 → #36 on Sep 5 · 23 observed days#36▼2

Tracked daily · last 23 days · as of 2026-09-05

Catalog position
Within Email marketing on the App Store
Rank by reviews
#20 of 314
Review percentile
94th
Rating percentile
77th
On the App Store
3.3 yrs
Works with
Integrations listed for BIK Instagram, Whatsapp, Email
CheckoutInstagramjudgememanifestrazorpayWhatsapp
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Frequently asked questions

Whatsapp, Email, SMS, Instagram marketing, automation, helpdesk for Shopify brands under 1 single app. Get started today @ 14 days free trial It's a email marketing tool for ecommerce stores.