OngoingAI

Wordesk AI Chatbot & Live Chat usage & market intelligence

Pricing
Free plan available
Essential - 200Free
  • • Whatsapp Integration
  • • 200 Manual Conversations / monthly
  • • 10 AI Conversations / monthly
  • • Basic Support
Advanced AI - 250$19.99/month

or $189.99/year and save 21%

  • • All Essential Plan Features Included
  • • 250 AI Conversations / monthly
  • • Whatsapp, Instagram, Messenger, Telegram
  • • Unlimited Manual Conversations
  • • Priority Support
Advanced AI - 500$34.99/month

or $329.99/year and save 21%

  • • All Essential Plan Features Included
  • • 500 AI Conversations / monthly
  • • Whatsapp, Instagram, Messenger, Telegram
  • • Unlimited Manual Conversations
  • • Priority Support
Expert AI - 1000$89.99/month

or $799.99/year and save 26%

  • • All Essential Plan Features Included
  • • All Advanced Plan Features Included
  • • 1000 AI Conversations / monthly
  • • Dedicated Support
What does Wordesk AI Chatbot & Live Chat do?

Boost customer support and sales with an AI assistant trained on your store’s content. Works across WhatsApp, Instagram, and web chat.

  • AI-powered Live Chat that answers customer questions instantly
  • Multi-channel support for WhatsApp, Instagram, Messenger, and more
  • Personalized product recommendations based on customer needs
  • Customizable chat icon and message design to match your brand

Features

ChatAI chatbotsLive chatSocial mediaFile uploadMulti-languageReal-time translationCallbackBehavior trackingAgent analyticsCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellSurveysColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#446 of 852
Review percentile
48th
Rating percentile
61th
On the App Store
1.2 yrs
Works with
Integrations listed for Wordesk AI Chatbot & Live Chat
InstagramMessengerTelegramWhatsapp
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Frequently asked questions

Boost customer support and sales with an AI assistant trained on your store’s content. Works across WhatsApp, Instagram, and web chat. It's a chat tool for ecommerce stores.