BFFWorks

Shopify chat app by BFFWorks·Unlimited AI chat and live chat that converts visitors into buyers 24/7

Snapshot

#750of 820 inChat

BFFWorks is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

Free

free

Built for Shopify

No

Years live

0

launched Sep 25, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where BFFWorks sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#750

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What BFFWorks has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+14shopify_lastmod: 2026-06-09 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19works_with: Shopify Admin → noneshopify_lastmod: 2026-06-19 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-19 → 2026-06-30

Works With · Jun 20

Shopify Admin → none

Shopify Lastmod · Jun 20

2026-06-16 → 2026-06-19

PricingIdentity & listingCadence

Capabilities

What BFFWorks can do.

The 16 capabilities BFFWorks lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

5
  • AI chatbots
  • Live chat
  • Social media
  • Multi-language
  • Real-time translation

Automated responses

5
  • FAQs
  • Product recommendations
  • Quick replies
  • Cross-sell
  • Upsell

Customization

6
  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Agent avatar

FAQ

BFFWorks — frequently asked questions.

What is BFFWorks on Shopify?
BFFWorks, officially listed on the Shopify App Store as BFFWorks: AI Chatbot Live Chat, is a Shopify app in the Chat category. BFFWorks installs inside your store admin so you can launch a multilingual AI chatbot and live chat in minutes. It mirrors your brand, syncs catalog data, FAQs, and order history, and uses that context to answer product and shipping questions 24/7. Your team can jump into any conversation with sound alerts, translation, and lead capture. Automations track orders, highlight best sellers, and send daily conversation summaries so marketing, support, and ops stay aligned.
How much does BFFWorks cost?
BFFWorks is free to install and use on Shopify — there are no paid plans on this app.
Is BFFWorks free?
Yes — BFFWorks is free to install and use on Shopify. There are no paid plans.
When was BFFWorks launched?
BFFWorks launched on September 25, 2025.
Is BFFWorks Built for Shopify?
BFFWorks does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best BFFWorks alternatives?
Merchants commonly compare BFFWorks with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running BFFWorks.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track BFFWorks — free Start free

Prefer the source? View BFFWorks on the Shopify App Store ↗