OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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What does BFFWorks do?

Launch a multilingual AI concierge that syncs Shopify catalog, FAQs, and orders, hands chats to agents, tracks shipments, and surfaces top sellers instantly.

  • Shopify-native inbox with chatbot & live-agent handoff, sound and toast alerts.
  • Multilingual AI uses your catalog, FAQs, and help docs for precise answers.
  • Order-tracking flow verifies email + number, returns status and tracking links.
  • Best-seller highlights plus intelligent related product recommendations.
  • Customizable widget themes, lead capture forms, and automated follow-up messages

Features

ChatAI chatbotsLive chatSocial mediaMulti-languageReal-time translationFAQsProduct recommendationsQuick repliesCross-sellUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #661▲1

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#631 of 889
Review percentile
29th
Rating percentile
61th
On the App Store
1 yrs
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Frequently asked questions

Launch a multilingual AI concierge that syncs Shopify catalog, FAQs, and orders, hands chats to agents, tracks shipments, and surfaces top sellers instantly. It's a chat tool for ecommerce stores.