OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.6 ★
124 reviews
What merchants actually report
4.61average· 104 reviews analyzed· 103 with written feedback
86% 5★10% ≤3★

55% of attributable reviewers are United States merchants. 14% had used the app for a year or more when they reviewed.

The developer replies to 8% of reviews overall and 50% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
8%
Developer response rate
Replies to critical
50%
On 3★ and below
Long-term reviewers
14%
Using 1yr+ at review
Top merchant markets
United States 55%Australia 10%United Kingdom 9%Canada 6%New Zealand 6%
Tenure when reviewed
under a day 52%days 22%months 13%a year or more 14%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free Plan
Free
  • • Basic contact form: name, email, message
  • • 2,000 Website Visits per month
Starter
$11.99/month
14-day free trial · or $119.90/year and save 17%
  • • Attach Files, Departments, Fields
  • • Auto Response Included
  • • Integrated with Mailchimp etc.
  • • 10,000 Website Visits per month
  • • Remove Zotabox branding
Growth
$24.99/month
14-day free trial · or $249.90/year and save 17%
  • • All features in Starter Plan plus
  • • Up to 5 Contact Forms on each website
  • • Install up to 5 websites
  • • 30,000 Website Visits per month
  • • Remove Zotabox branding
Pro
$49.99/month
14-day free trial · or $499.90/year and save 17%
  • • All features in Express Plan
  • • Up to 10 Contact Forms on same website
  • • Install on up to 10 Websites
  • • 100,000 Website Visits per month
  • • Remove Zotabox branding
What does AI Contact Form Builder by ZB do?

Type one sentence, get a whole contact form or survey. AI writes fields, pages and logic in 30s. Responses saved with analytics and CSV export. Free plan.

  • Build contact forms & surveys from one sentence — ready to publish in 30 seconds
  • Edit with words: AI rewrites the form, you review every change before it applies
  • 21 field types incl. star rating, NPS, file upload, date, country & dropdowns
  • Conditional logic & multi-page forms show follow-up questions only when relevant
  • Track completion & drop-off, read responses in-app, export answers to CSV

Features

FormsContactsCustomPop-upsSurveysDrag-and-drop editorFont and colorCustom fieldsCustom CSSEmbedded formsEmail templatesDynamic logicEmail responsesData exportDashboardAnalyticsHelpdeskEmailContact formCustomer notificationsFeedback surveysMulti-storeReports
Review history
Daily review count on the Shopify App Store
124+20 · 30d~0.7/day· Rating 4.7★ → 4.6★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Forms
    #41▼1
  • Helpdesk
    #49▼3

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Forms on the App Store
Rank by reviews
#7 of 165
Review percentile
96th
Rating percentile
65th
On the App Store
12.1 yrs
Works with
Integrations listed for AI Contact Form Builder by ZB
AweberConstant ContactGet ReponseHubspotInfusionsoftMailchimp
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Frequently asked questions

Type one sentence, get a whole contact form or survey. AI writes fields, pages and logic in 30s. Responses saved with analytics and CSV export. Free plan. It's a forms tool for ecommerce stores.