Zotabox Contact Form Builder

Shopify forms app by Zotabox·Provide Great Customer and Stakeholder Services with Straightforward Multi-field and Reliable Forms

Snapshot

4.60(122 reviews)#12of 167 inForms

Ongoing.AI tracks Zotabox Contact Form Builder daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesFormsHelpdesk

Rating

4.60

122 reviews

Pricing

From $12/mo

freemium

Built for Shopify

No

Years live

11

launched Aug 29, 2014

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

-2

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1261251241231225.003.752.501.250.00May 28Jun 4Jun 11Jun 18Jun 26Total reviewsRating (0–5)
Zotabox Contact Form Builder lost 2 reviews over the last 28 days.

Category rank over time

Where Zotabox Contact Form Builder sits day-by-day in Forms.

Position across the Forms page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Forms leaderboard →

#32#42#52#62#72May 28May 31Jun 4Jun 7Jun 11Zotabox Contact Form Builder · #42MAG · #41CB Advance Form Builder Pro · #43
Best position observed: #34. Zotabox Contact Form Builder slipped 7 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where Zotabox Contact Form Builder sits in the App Store.

Rank and percentile inside the Forms category — the competitive shape of the niche around this app.

Rank in Forms

#12

of 167 active apps

Review count percentile

93th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

11

since 2014

Listing change cadence

What Zotabox Contact Form Builder has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-09 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-25 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.60(122 reviews)
  • 90%positive155
  • 1%neutral2
  • 9%negative16

Popular mentions

  • bugs
  • customer support
  • reliability
  • ease of use
  • onboarding
  • product experience

Top themes

  1. bugs1
  2. customer support1
  3. reliability1
  4. ease of use1
  5. onboarding1
  6. product experience1

What merchants praise

“Easy Contact Form is fantastic! My website had been around for a long time and has quite a large base of new customers as well as returning customer but since using this little lightbox have had a major increase in contact us forms inquiries. I'd say about 80% of which have turned into conversions (off course you have to have great customer service as well). The best part about it, it is FREE! Also I have had many customers complementing the form, saying it makes the site look very professional and trustworthy. Have a look at my website to see the live version of it in action!”
Newcakes · 5★

What merchants complain about

“What. $12.99 per month and they set a limit on how many impressions there are on your website? Then they tell you to upgrade.”
Monaco Jewelers · 1★

Plans

Zotabox Contact Form Builder pricing tiers.

Free Plan

Free

  • Basic contact form: name, email, message
  • 3,000 Website Visits per month

Starter

$12.99/month

  • Attach Files, Departments, Fields
  • Auto Response Included
  • Integrated with Mailchimp etc.
  • 5,000 Website Visits per month
  • Remove Zotabox branding

Growth

$29.99/month

  • All features in Starter Plan plus
  • Up to 5 Contact Forms on each website
  • Install up to 5 websites
  • 15,000 Website Visits per month
  • Remove Zotabox branding

Pro

$79.99/month

  • All features in Express Plan
  • Up to 10 Contact Forms on same website
  • Install on up to 10 Websites
  • 50,000 Website Visits per month
  • Remove Zotabox branding

Capabilities

What Zotabox Contact Form Builder can do.

The 22 capabilities Zotabox Contact Form Builder lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Forms

Form types

4
  • Contacts
  • Custom
  • Pop-ups
  • Surveys

Customization

7
  • Drag-and-drop editor
  • Font and color
  • Custom fields
  • Custom CSS
  • Embedded forms
  • Email templates
  • Dynamic logic

Data management

4
  • Email responses
  • Data export
  • Dashboard
  • Analytics

Helpdesk

Channels

2
  • Email
  • Contact form

Workflow automation

5
  • Customer notifications
  • Feedback surveys
  • Multi-store
  • Analytics
  • Reports

FAQ

Zotabox Contact Form Builder — frequently asked questions.

What is Zotabox Contact Form Builder on Shopify?
Zotabox Contact Form Builder is a Shopify app in the Forms category. 10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms. It averages 4.60 out of 5 across 122 merchant reviews on the Shopify App Store.
How much does Zotabox Contact Form Builder cost?
Zotabox Contact Form Builder offers a free plan and 3 paid plans starting at $12/month and going up to $79.99/month. The free plan includes Basic contact form: name, email, message and 3,000 Website Visits per month. The paid plans unlock advanced features beyond what's available on the free tier.
Is Zotabox Contact Form Builder free?
Yes — Zotabox Contact Form Builder offers a free plan alongside paid options. The free plan includes Basic contact form: name, email, message and 3,000 Website Visits per month. Paid plans start at $12/month for advanced features.
When was Zotabox Contact Form Builder launched?
Zotabox Contact Form Builder launched on August 29, 2014 — over 11 years on the Shopify App Store. In that time it has gathered 122 merchant reviews.
Is Zotabox Contact Form Builder Built for Shopify?
Zotabox Contact Form Builder does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Zotabox Contact Form Builder alternatives?
Merchants commonly compare Zotabox Contact Form Builder with Powerful Contact Form Builder, Hulk Contact Form Builder, Tidio, and POWR Contact Form Builder. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about Zotabox Contact Form Builder?
9% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are bugs, customer support, and reliability — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Powerful Form

Powerful Contact Form Builder

4.90★2,306

HulkApps

Hulk Contact Form Builder

4.80★1,872

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,273

Known for: pricing

POWR.io

POWR Contact Form Builder

4.60★678

Known for: bug

Browse more inAll Forms apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Zotabox Contact Form Builder.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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