OngoingAI

AI Contact Form Builder by ZB usage & market intelligence

Shopify rating

4.7 ★

124 reviews

What merchants actually report
4.61average· 104 reviews analyzed· 103 with written feedback
86% 5★10% ≤3★

55% of attributable reviewers are United States merchants. 14% had used the app for a year or more when they reviewed.

The developer replies to 8% of reviews overall and 50% of critical ones.

Rating · last 90d

—

Recent direction

Replies to reviews

8%

Developer response rate

Replies to critical

50%

On 3★ and below

Long-term reviewers

14%

Using 1yr+ at review

Top merchant markets

United States 55%Australia 10%United Kingdom 9%New Zealand 6%Canada 6%

Tenure when reviewed

under a day 52%days 22%months 13%a year or more 14%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free PlanFree
  • • Basic contact form: name, email, message
  • • 2,000 Website Visits per month
Starter$11.99/month

14-day free trial · or $119.90/year and save 17%

  • • Attach Files, Departments, Fields
  • • Auto Response Included
  • • Integrated with Mailchimp etc.
  • • 10,000 Website Visits per month
  • • Remove Zotabox branding
Growth$24.99/month

14-day free trial · or $249.90/year and save 17%

  • • All features in Starter Plan plus
  • • Up to 5 Contact Forms on each website
  • • Install up to 5 websites
  • • 30,000 Website Visits per month
  • • Remove Zotabox branding
Pro$49.99/month

14-day free trial · or $499.90/year and save 17%

  • • All features in Express Plan
  • • Up to 10 Contact Forms on same website
  • • Install on up to 10 Websites
  • • 100,000 Website Visits per month
  • • Remove Zotabox branding
What does AI Contact Form Builder by ZB do?

Type one sentence, get a whole contact form or survey. AI writes fields, pages and logic in 30s. Responses saved with analytics and CSV export. Free plan.

  • Build contact forms & surveys from one sentence — ready to publish in 30 seconds
  • Edit with words: AI rewrites the form, you review every change before it applies
  • 21 field types incl. star rating, NPS, file upload, date, country & dropdowns
  • Conditional logic & multi-page forms show follow-up questions only when relevant
  • Track completion & drop-off, read responses in-app, export answers to CSV

Features

FormsContactsCustomPop-upsSurveysDrag-and-drop editorFont and colorCustom fieldsCustom CSSEmbedded formsEmail templatesDynamic logicEmail responsesData exportDashboardAnalyticsHelpdeskEmailContact formCustomer notificationsFeedback surveysMulti-storeReports
Review history
Daily review count on the Shopify App Store
124+20 · 27d~0.7/day· Rating steady at 4.7★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Forms#37 on Aug 15 → #41 on Sep 5 · 22 observed days#41▼4
  • Helpdesk#41 on Aug 15 → #47 on Sep 5 · 22 observed days#47▼6

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Forms on the App Store
Rank by reviews
#7 of 154
Review percentile
96th
Rating percentile
69th
On the App Store
12 yrs
Works with
Integrations listed for AI Contact Form Builder by ZB
AweberConstant ContactGet ReponseHubspotInfusionsoftMailchimp
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Frequently asked questions

Type one sentence, get a whole contact form or survey. AI writes fields, pages and logic in 30s. Responses saved with analytics and CSV export. Free plan. It's a forms tool for ecommerce stores.