PX Live Chat & Support

Shopify chat app by PxApps·Easily support your customers by adding a beautiful chat button to your store.

Snapshot

1.00(1 reviews)#342of 820 inChat

Ongoing.AI tracks PX Live Chat & Support daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

1.00

1 reviews

Pricing

From $2/mo

freemium

Built for Shopify

No

Years live

6

launched Jul 15, 2019

Last updated

Jul 1, 2026

Shopify listing

Catalog position

Where PX Live Chat & Support sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#342

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

54th

vs category siblings

Years on App Store

6

since 2019

Listing change cadence

What PX Live Chat & Support has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+19shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-23shopify_lastmod: 2026-06-23 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-27 → 2026-06-30

Shopify Lastmod · Jun 28

2026-06-26 → 2026-06-27

PricingIdentity & listingCadence

Reviews

What merchants are saying

1.00(1 reviews)
  • 60%positive9
  • 7%neutral1
  • 33%negative5

Popular mentions

  • uninstallation issues
  • technical complexity
  • customer support

Top themes

  1. uninstallation issues1
  2. technical complexity1
  3. customer support1

What merchants praise

“Buena App; sencilla, funcional y fácil de instalar. Cuando tuve algún inconveniente con la App me brindaron soporte súper rápido y me ayudaron a resolver mi problema. Es perfecta para mantener la comunicación con los clientes, además se puede responder desde el móvil. Gracias por su ayuda.”
MAX10 · 5★

What merchants complain about

“Good day, I recently downloaded your application WhatsApp Chat - Live Chat (Uninstalled) $2.95 Unlimited Plan: 2021-11-19 - 2021-12-19 and I removed it the same day but still being hold for charge please I'm asking to removed it immediately”
Valdez V’ogue · 1★

Plans

PX Live Chat & Support pricing tiers.

Free Forever

Free

  • Full Size Options
  • Position Options
  • General Options
  • Daily data backup
  • 24/7 Support

Unlimited Plan

$2.95/month

  • Full Size Options
  • Full Icon Options
  • Position Options
  • General Options
  • Daily data backup
  • 24/7 Support

Capabilities

What PX Live Chat & Support can do.

The 6 capabilities PX Live Chat & Support lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

2
  • Live chat
  • Callback

Automated responses

2
  • Greetings
  • Quick replies

Customization

2
  • Chat window
  • Chat buttons

FAQ

PX Live Chat & Support — frequently asked questions.

What is PX Live Chat & Support on Shopify?
PX Live Chat & Support is a Shopify app in the Chat category. Your life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings. It averages 1.00 out of 5 across 1 merchant reviews on the Shopify App Store.
How much does PX Live Chat & Support cost?
PX Live Chat & Support offers a free plan and a single paid plan at $2/month. The free plan includes Full Size Options, Position Options, General Options, and Daily data backup. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is PX Live Chat & Support free?
Yes — PX Live Chat & Support offers a free plan alongside paid options. The free plan includes Full Size Options, Position Options, and General Options. Paid plans start at $2/month for advanced features.
When was PX Live Chat & Support launched?
PX Live Chat & Support launched on July 15, 2019 — over 6 years on the Shopify App Store. In that time it has gathered 1 merchant reviews.
Is PX Live Chat & Support Built for Shopify?
PX Live Chat & Support does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best PX Live Chat & Support alternatives?
Merchants commonly compare PX Live Chat & Support with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: pricing

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: pricing

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running PX Live Chat & Support.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track PX Live Chat & Support — free Start free

Prefer the source? View PX Live Chat & Support on the Shopify App Store ↗