OngoingAI

Baback usage & market intelligence

Shopify rating

5.0 ★

6 reviews

What does Baback do?

Baback est une interface de gestion des échanges et des retours. Cash Rétention et ROI pour les marchands, fidélisation des clients.

  • Full post-purchase solution (tracking & return)
  • Complete interface for automated management of exchanges and returns
  • Fully integrated and very competitive partner return transport contract

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkEstimated delivery dateGlobal trackingDashboardsMulti-carrierAnalyticsEmailReal-time notificationsSMSTranslationCustom notificationsAutomationsReturns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsQR codesGift cardsStore creditGift returnsDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updates
Review history
Daily review count on the Shopify App Store
6−2 · 29d· Rating steady at 5.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#44▲17
  • Order tracking#54▲5

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Order tracking on the App Store
Rank by reviews
#51 of 254
Review percentile
80th
Rating percentile
100th
On the App Store
4.4 yrs
Works with
Integrations listed for Baback ‑ Post purchase
CheckoutCustomer accounts
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The App Store's own "more apps like this" for Baback
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Frequently asked questions

Baback est une interface de gestion des échanges et des retours. Cash Rétention et ROI pour les marchands, fidélisation des clients. It's a order tracking tool for ecommerce stores.