Aura

Shopify chat app by AuraConnect·Proactive AI Shopping Assistants,Recover abandoned carts, boost AOV & capture leads.

Snapshot

5.00(5 reviews)#174of 820 inChat

Ongoing.AI tracks Aura daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

5 reviews

Pricing

From $49/mo

freemium

Built for Shopify

No

Years live

0

launched Dec 3, 2025

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

5.104.804.504.203.905.003.752.501.250.00May 28Jun 2Jun 7Jun 12Jun 17Total reviewsRating (0–5)
Aura added 0 reviews over the last 28 days.

Catalog position

Where Aura sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#174

of 820 active apps

Review count percentile

78th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What Aura has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-11 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-19name: Aura connect:AI Chatbot&upsell → Aura : AISalesAgent & Chatbottagline: Proactive AI sales assistant. Re… → Proactive AI Shopping Assistants…shopify_lastmod: 2026-06-19 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01shopify_lastmod: 2026-07-01 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-07-01 → 2026-07-03

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-26 → 2026-06-30

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(5 reviews)
  • 100%positive6
  • 0%neutral0
  • 0%negative0

Popular mentions

  • ease of use
  • customer support
  • automation
  • feature quality

Top themes

  1. ease of use1
  2. customer support1
  3. automation1
  4. feature quality1

What merchants praise

I installed this primarily to cut down on support tickets, which it does perfectly. But I'm noticing it's actually helping with conversion too. It answers product questions fast enough that customers don't leave the page to compare prices. Unlike other bots that annoy customers the second they land on the site, this one feels very "polite" and accurate. It’s like having a 24/7 sales associate in the store.
tdchinges · 5 · 2026-02-10

Plans

Aura pricing tiers.

Free

Free

  • • Proactive AI guide for 200 visitors
  • • Auto-built product knowledge base
  • •Smart bundle upsell recommendations
  • • AI product cards with add-to-cart
  • • Payment failure recovery in chat

Starter

$49/month

  • • Proactive AI guide up to 5K visitors
  • • Auto-built product knowledge base
  • • Smart bundle upsell recommendations
  • • AI product cards with add-to-cart
  • • Payment failure recovery in chat

Growth

$149/month

  • •Proactive AI guide up to 25K visitors
  • • Auto-built product knowledge base
  • • Smart bundle upsell recommendations
  • • AI product cards with add-to-cart
  • • Priority email support included

Pro

$399/month

  • • Proactive AI guide up to 100K visitors
  • • Auto-built product knowledge base
  • • Smart bundle upsell recommendations
  • • Dedicated 1-on-1 success manager
  • • Expert AI model fine-tuning
  • • $8 per 1K visitors over 100K

Capabilities

What Aura can do.

The 15 capabilities Aura lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

7
  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Multi-language
  • Real-time translation
  • Customer insights

Automated responses

6
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Upsell

Customization

2
  • Welcome messages
  • Agent avatar

FAQ

Aura — frequently asked questions.

What is Aura on Shopify?
Aura, officially listed on the Shopify App Store as Aura : AISalesAgent & Chatbot, is a Shopify app in the Chat category. AuraConnect is a proactive AI shopping assistant for Shopify — built to recover abandoned carts, boost AOV, and capture leads before customers leave. Unlike reactive chatbots, it reads real-time behavior signals to detect purchase intent and acts first. Recognizes new vs. returning customers, guides product decisions with smart recommendations, drives upsell and cross-sell in chat, captures leads at exit intent, and recovers failed payments instantly. 2-min setup. Auto-syncs with Shopify. It averages 5.00 out of 5 across 5 merchant reviews on the Shopify App Store.
How much does Aura cost?
Aura offers a free plan and 3 paid plans starting at $49/month and going up to $399/month. The free plan includes • Proactive AI guide for 200 visitors, • Auto-built product knowledge base, •Smart bundle upsell recommendations, and • AI product cards with add-to-cart. The paid plans unlock advanced features beyond what's available on the free tier.
Is Aura free?
Yes — Aura offers a free plan alongside paid options. The free plan includes • Proactive AI guide for 200 visitors, • Auto-built product knowledge base, and •Smart bundle upsell recommendations. Paid plans start at $49/month for advanced features.
When was Aura launched?
Aura launched on December 3, 2025. In that time it has gathered 5 merchant reviews.
Is Aura Built for Shopify?
Aura does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Aura alternatives?
Merchants commonly compare Aura with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Aura.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Aura on the Shopify App Store ↗