OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Free
Free
  • • 50 AI replies each month
  • • AI replies in your selected language
  • • FAQ, policy, and product answers
  • • Translated storefront widget
  • • Product finder and usage tracking
Starter
$4.99/month
  • • 500 AI replies each month
  • • AI replies in up to 3 shopper languages
  • • Automatic shopper-language detection
  • • Translated widget and AI replies
  • • Product recommendations and best sellers
Growth
$9.99/month
  • • 1,500 AI replies each month
  • • AI replies in all supported languages
  • • Automatic shopper-language detection
  • • FAQ, policy, and product knowledge
  • • Product recommendations and best sellers
Pro
$19.99/month
  • • 5,000 AI replies each month
  • • Everything in Growth
  • • AI replies in all supported languages
  • • Automatic shopper-language detection
  • • Highest monthly reply allowance
What does AskNest do?

Add an AI FAQ chatbot to your Shopify store that answers customer questions about products, shipping, returns, and policies 24/7. Free plan available.

  • Reply in English, German, French, Spanish, Italian, Dutch, or Portuguese.
  • Choose a reply language or enable automatic detection.
  • Use FAQs, Shopify policies, and product data as answer sources.
  • Recommend relevant products and best sellers from your catalog.
  • Track AI replies and recent shopper questions from the dashboard.

Features

ChatAI chatbotsLive chatFAQsProduct recommendationsQuick repliesChat windowWelcome messagesChat buttons
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #271▼54

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#333 of 891
Review percentile
63th
Rating percentile
100th
On the App Store
0.4 yrs
Works with
Integrations listed for AskNest: AI Chatbot & FAQ Bot
Shopify AdminOpenAI
Apps similar to AskNest
The App Store's own "more apps like this" for AskNest
Shopify Inbox
4.5(5,785)

Free

Dondy: WhatsApp Marketing+Chat
4.9(819)

Free plan available

AI Shop: Facebook & Instagram
4.9(374)

Free plan available

Frequently asked questions

Add an AI FAQ chatbot to your Shopify store that answers customer questions about products, shipping, returns, and policies 24/7. Free plan available. It's a chat tool for ecommerce stores.