AskAway

Shopify chat app by Bonsai Tech·Your Intelligent Chatbot Plugin for Enhanced Customer Engagement using your product data.

Snapshot

5.00(2 reviews)#259of 820 inChat

Ongoing.AI tracks AskAway daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

2 reviews

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

1

launched Aug 30, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where AskAway sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#259

of 820 active apps

Review count percentile

66th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What AskAway has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-25 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-25 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(2 reviews)
  • 100%positive3
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Askaway is an excellent app that boosted customer interaction on my store with its smart FAQ and live chat features.”
    urbanhavean · 5★ · 2025-07-07

    Plans

    AskAway pricing tiers.

    Basic

    $29/month

      Standard

      $59/month

        Capabilities

        What AskAway can do.

        The 3 capabilities AskAway lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

        Real-time messaging

        1
        • AI chatbots

        Automated responses

        1
        • FAQs

        Customization

        1
        • Agent avatar

        FAQ

        AskAway — frequently asked questions.

        What is AskAway on Shopify?
        AskAway is a Shopify app in the Chat category. Introducing AskAway - Your Shopify store's ultimate solution for AI-powered customer engagement. Seamlessly integrated with Shopify, AskAway effortlessly manages inquiries, offers personalized product recommendations, and provides instant support, boosting sales and enhancing customer satisfaction. Revolutionize your online store's communication with AskAway, turning visitors into loyal customers effortlessly. It averages 5.00 out of 5 across 2 merchant reviews on the Shopify App Store.
        How much does AskAway cost?
        AskAway has 2 paid plans on the Shopify App Store, starting at $29/month and going up to $59/month.
        Is AskAway free?
        No, AskAway is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
        When was AskAway launched?
        AskAway launched on August 30, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 2 merchant reviews.
        Is AskAway Built for Shopify?
        AskAway does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
        What are the best AskAway alternatives?
        Merchants commonly compare AskAway with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

        Alternatives

        Apps merchants pick instead.

        Shopify

        Shopify Inbox

        4.70★5,443

        Known for: missing-features

        Chatty AI Sales Agent - For live chat & helpdesk

        Chatty AI Chatbot & Live Chat

        4.90★1,809

        Known for: bug

        TIDIO LLC

        Tidio ‑ Live Chat & AI Chatbot

        4.70★1,272

        Known for: customer-support

        Pushdaddy

        Pushdaddy Many Chat ,Cloud API

        4.30★985

        Known for: customer-support

        Browse more inAll Chat apps

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

        Find every brand running AskAway.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Track AskAway — free Start free

        Prefer the source? View AskAway on the Shopify App Store ↗