Chat · refreshed Jun 12, 2026

AskAway for Shopify

by Bonsai Tech · Your Intelligent Chatbot Plugin for Enhanced Customer Engagement using your product data.

2 reviews, 5.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesChat

Rating

5.00

2 reviews

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

1

launched Aug 30, 2024

Last updated

May 25, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

Catalog position

Where AskAway sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#264

of 767 active apps

Review count percentile

65th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What AskAway has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 dayscategories: set to Chatlaunched_at: set to Aug 30, 2024name: set to AskAwaytagline: set to Your Intelligent Chatbot Plugin …description: set to Introducing AskAway - Your Shopi…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Basic (+1 more)primary_price_value: set to 29works_with: set to noneshopify_lastmod: set to 2026-05-25May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · May 30

set to 2026-05-25

Works With · May 28

set to none

Primary Price Value · May 28

set to 29

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive100% · 3
  • Neutral0% · 0
  • Negative0% · 0
“Askaway is an excellent app that boosted customer interaction on my store with its smart FAQ and live chat features.”
urbanhavean · 5★ · 2025-07-07

Top themes

    Plans

    AskAway pricing tiers.

    Basic

    $29/month

      Standard

      $59/month

        Alternatives

        Apps merchants pick instead.

        Shopify

        Shopify Inbox

        4.70★5,402

        Known for: missing-features

        Chatty AI Sales Agent - For live chat & helpdesk

        Chatty AI Chatbot & Live Chat

        4.90★1,791

        Known for: bug

        TIDIO LLC

        Tidio ‑ Live Chat & AI Chatbot

        4.70★1,255

        Known for: customer-support

        Pushdaddy

        Pushdaddy Many Chat ,Cloud API

        4.30★987

        Known for: customer-support

        Methodology

        Where the numbers come from.

        Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

        Find every brand running AskAway.

        Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

        Request access Get alerts on AskAway

        Prefer the source? View AskAway on the Shopify App Store ↗