OngoingAI

Ansa usage & market intelligence

Shopify rating

5.0 ★

6 reviews

Pricing
Free to install
FreeFree to install
  • • AI-powered chat widget
  • • Up to 50 products in knowledge base
  • • Widget customization
  • • Analytics dashboard
  • • Instant product answers
Starter$25/month

3-day free trial

  • • 500 AI chat conversations/mo
  • • Up to 500 products in knowledge base
  • • Email notifications for new chats
  • • Order tracking via chat
  • • Widget customization
Growth$99/month

3-day free trial

  • • 1,500 AI chat conversations/mo
  • • Up to 5,000 products in knowledge base
  • • AI-powered order taking
  • • Automated follow-up messages
  • • Email notifications
Pro$299/month

3-day free trial

  • • 5,000 AI chat conversations/mo
  • • Unlimited products in knowledge base
  • • AI-powered order taking
  • • Automated follow-up messages
  • • Priority support
What does Ansa do?

Ansa adds an AI chatbot & live chat to your store — answering customer questions on WhatsApp, Instagram & Messenger 24/7. Takes orders, tracks & recovers carts.

  • AI chatbot & live chat for customer support automation
  • 24/7 auto-reply on WhatsApp, Instagram, Messenger & website chat
  • Order tracking and real-time delivery updates
  • Abandoned cart recovery & product recommendations
  • AI helpdesk that auto-resolves tickets and escalates complex ones

Features

ChatAI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languageReal-time translationBehavior trackingAgent analyticsCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
6±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Chat#91 on Aug 15 → #94 on Sep 5 · 14 observed days#94▼3

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#127 of 852
Review percentile
85th
Rating percentile
100th
On the App Store
0.2 yrs
Works with
Integrations listed for Ansa: AI Chatbot & Live Chat
Shopify Admin
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Frequently asked questions

Ansa adds an AI chatbot & live chat to your store — answering customer questions on WhatsApp, Instagram & Messenger 24/7. Takes orders, tracks & recovers carts. It's a chat tool for ecommerce stores.