OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • Self-serve customer order edits
  • • Address & variant changes pre-ship
  • • Customer-initiated cancellations
  • • Attribution-safe, no silent refunds
  • • Quantity and line-item edits
Starter
$29/month
14-day free trial · or $278/year and save 20%
  • • Everything in Free
  • • Edit & revenue analytics
  • • Email order-update notifications
  • • Free-shipping & gift threshold nudges
  • • Self-service returns requests
Growth
$79/month
14-day free trial · or $758/year and save 20%
  • • Everything in Starter
  • • Post-purchase upsell offers
  • • Edit approval queue
  • • Slack notifications
  • • Fulfillment routing & order-tag rules
Pro
$199/month
14-day free trial · or $1,910/year and save 20%
  • • Everything in Growth
  • • Gorgias, loyalty & review integrations
  • • Product-attribute editing
  • • Priority support
  • • Role-based staff permissions
What does Appfox Order Editing & Upsell do?

Let customers edit, cancel, or update orders before fulfillment. Cut support tickets with approval rules, cutoffs, and attribution-safe order changes.

  • Self-serve customer portal for quantity, variant, address, and cancel requests
  • Merchant approval queue with one-click approve, reject, or counter-offer
  • Fulfillment cutoffs and order-tag rules so edits stop when you need them to
  • Multi-warehouse inventory routing keeps the right warehouse on the right order
  • Attribution-safe edits - no silent refunds that wreck your ROAS reporting

Features

Order editingCancellationsMergingSplittingRe-routingRe-ordersRefundsReturnsDraft ordersAddressLine itemsPricesShipping feesCustom attributesCustom rulesAutomated workflowsBulk editingCustomer portalStatus updatesTaggingFilteringArchivingImport and exportAnalyticsUpsell and cross-sellCheckout upsellProduct page upsellThank you page upsellOne-click add-onsCustom CSSCustom HTMLMulti-currencyMulti-languageFree giftsFree shippingProduct add-onsProduct recommendationsFrequently bought togetherAI recommendationsA/B testing
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #127▼3
  • Upsell and cross-sell
    #876▼23

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Order editing on the App Store
Rank by reviews
#94 of 143
Review percentile
35th
Rating percentile
55th
On the App Store
0.3 yrs
Works with
Integrations listed for Appfox Order Editing & Upsell
CheckoutCustomer accountsShopify POSGorgiasKlaviyoPreorder AppsShipping and Fulfillment AppsSlackSmile.io
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Frequently asked questions

Let customers edit, cancel, or update orders before fulfillment. Cut support tickets with approval rules, cutoffs, and attribution-safe order changes. It's a order editing tool for ecommerce stores.