Ansa

Ansa is a Shopify app in the Chat category. Ansa adds an AI-powered chat widget to your store that answers customer questions using your product catalog, policies, and knowledge base. When customers ask about shipping, returns, product details, or order status, Ansa responds immediately in their language. The AI learns from your store content and can be customized to match your brand voice. For complex issues, conversations are handed off to your team with full context. Setup takes minutes with no coding required.

Ansa offers a free plan and 3 paid plans starting at $38/month and going up to $389/month. The free plan includes 1 agent, Up to 75 messages (lifetime), Up to 200 pages of content, and 1 tool per agent. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Ansa offers a free plan alongside paid options. The free plan includes 1 agent, Up to 75 messages (lifetime), and Up to 200 pages of content. Paid plans start at $38/month for advanced features.

Ansa launched on March 17, 2026.

Ansa does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Ansa with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.